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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Data Center Technician

United States, Ashburn 23.17 - 36.49 USD / Hour · Job Posted February 20, 2026
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Job Description

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Job Responsibility

  • Reviews Process Change Notifications (PCNs)
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs)
  • Complies with Data Center business unit policies, procedures, and deadlines
  • Participates in daily safety briefings
  • Completes required Environmental & Health Safety (EHS) training
  • Completes required security and data management training
  • Contributes to a positive and effective team environment
  • Maintains an awareness of Key Performance Indicators (KPIs)
  • Escalates and/or seeks guidance regarding client interactions
  • Develops an understanding of cross-functional Data Center processes
  • Completes required training aligned to job focus areas and workloads
  • Prepares, stages, sets up, and performs basic startups and shutdowns for hardware
  • Performs basic diagnostics and troubleshooting
  • Learns about post-execution verification of grounding, staging, labeling, and cabling
  • Directly performs decommissions, simple changes and refreshes of infrastructure cabling, network, storage, and server equipment
  • Processes data-bearing devices (DBDs) for destruction
  • Follows procedures to immediately communicate, report, and escalate data center technical, safety, or security related incidents

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
  • Citizenship verification
  • Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays
  • Travel requirement of up to 25%
  • Occasional climbing of ladders
  • Frequent climbing of stairs and/or ramps
  • Prolonged standing
  • Occasional lifting 50lbs / 22.5kg
  • Occasional push or pull 50-75 lbs / 22.5-34kg with assistive device
  • Normal visual acuity (near, far and peripheral with correction)
  • Normal color vision for electrical work

Nice to have

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

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