Data Center Technician Job at Microsoft Corporation (Manassas)

Data Center Technician

Microsoft Corporation

Location:
United States , Manassas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

26.92 - 47.60 USD / Hour

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Job Description:

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Data Center Technician (DCT) on the U.S. Government Airgap team, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s dedicated online services supporting the U.S. Government.

Job Responsibility:

Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment
Proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others
Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines
Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs)
Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
Provides guidance to technicians troubleshooting issues
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds)
Follows procedures to communicate, report, and escalate incidents
Develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders
Completes required training aligned to the role and workload
Participates in daily safety briefings, completes required safety training, complies with safety procedures
Complies with security and data management procedures and policies and completes required security training
Contributes to a positive and effective team environment by sharing information with others
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience
Learns the client’s business and maintains a strong client focus

Requirements:

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
OR equivalent experience
Active U.S. Government Top Secret Security Clearance
U.S. citizenship
Ability to pass Microsoft Cloud background check

Nice to have:

Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)
Able to communicate effectively with multiple stakeholders
Desire to learn, grow, and develop new technical skills

Additional Information:

Job Posted:
March 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Microsoft Corporation - All Job Offers

Job Link Share:

Data Center Technician

Microsoft Corporation

Location:
United States , Manassas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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Job Description:

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Job Posted:March 21, 2026

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