CrawlJobs Logo

Data Center Technician Manager

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Phoenix

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

75400.00 - 167900.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

As a Microsoft Data Center Technician Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Data Center Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility:

  • Lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions
  • Support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
  • Model leadership principles, provide training to technicians
  • Perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services
  • Encourage the sharing of expertise in and provides guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and decommissioning IT datacenter technology(ies) and equipment
  • Provide guidance on, and holds a team of technicians accountable for compliance with Data Center business unit policies, procedures, and deadlines
  • Ensure a team of technicians can complete assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type
  • Coordinate training packages for technicians on procedures for installation, deployment, upgrade, refresh, simple change, decommission and/or replacement of infrastructure cabling, network, storage, or server equipment
  • Manage assigned projects or programs to meet service delivery objectives
  • Collect and review appropriate Key Performance Indicators (KPIs) for their team
  • Conduct daily safety briefings, ensuring their team members attend, and/or participates in onsite safety committees
  • Promote a positive and effective team environment by modeling best practices, leading regular team meetings, cross-discipline collaborations

Requirements:

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technology or related experience working with teams
  • 1+ year(s) experience directing, supervising, or managing others or leading a project
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
  • This position may require passing a background check conducted through the CJIS criminal justice information system

Nice to have:

  • Must have the ability to work 12 hour shifts, including shift assignments during non-standard business hours that may include evenings, nighttime, weekends, and/or holidays
  • Associate's degree in Computer Science or realted field AND 6+ years experience supporting IT equipment or related technology
  • Bachelor's degree in Computer Science or related field AND 5+ years experience supporting IT equipment or related technology
  • 3+ years experience working in a production, mission-critical 24x7x365 datacenter environment
  • Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt)
  • 2+ years experience leading a diverse team
What we offer:
  • Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications
  • Additional benefits and pay information available via provided link

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Microsoft Corporation - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Data Center Technician Manager

Data Center Technician II

As Data Center Technician, you serve as one of many primary resolvers for your s...
Location
Location
United States , Hermiston
Salary
Salary:
20.00 - 25.00 USD / Hour
apexsystems.com Logo
Apex Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • 2-3 years of experience in data center operations or related technical field
  • Basic networking knowledge and understanding of TCP/IP
  • Experience with server hardware installation and maintenance
  • 1+ years of Linux operating systems experience
  • Associate’s degree in IT-related field or equivalent professional or military experience
  • 2+ years of experience with server hardware
  • Experience managing work and priorities through a ticketing system
  • Understanding of storage devices
  • Ability to perform hardware replacements and repairs
Job Responsibility
Job Responsibility
  • Serve as one of many primary resolvers for your support team, skilled at troubleshooting and resolving complex hardware infrastructure issues
  • Support and share knowledge of these technologies with team members
  • Possess basic to intermediate system administration skills and work autonomously to resolve server issues
  • Understand all aspects of the equipment you support
  • Know how to take direction when given, paying attention to all details involved
  • Work well with a team
  • Be receptive to feedback and able to adjust performance and behavior as required for the position
What we offer
What we offer
  • Medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months of tenure
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • Corporate discount savings program and other discounts
  • On-demand training program
  • Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • Certification discounts and other perks to associations that include CompTIA and IIBA
  • Dedicated customer service team for Consultants
Read More
Arrow Right

Critical Facilities Technician

The Critical Facilities Technician (CFT) is responsible for all aspects of data ...
Location
Location
United States , Alpharetta
Salary
Salary:
Not provided
t5datacenters.com Logo
T5 Data Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school degree, required
  • Prior military or technical school training, preferred
  • 5+ years’ experience in Mission Critical Environments
  • Strong Mechanical background
  • Trane/Leibert Certification a plus
  • Electrical or mechanical license, preferred
  • Ability to stand, walk, sit, climb, and balance
  • Ability to stoop, kneel, crouch and crawl using both arms and legs
  • Ability to pick-up minimum 60 lbs.
  • Ability to reach with both hands and arms
Job Responsibility
Job Responsibility
  • Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
  • Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
  • Monitor power, cooling capacity, and environmental conditions within the data halls
  • Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
  • Perform preventive maintenance on data center electrical and mechanical equipment
  • Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
  • Assist with the development of Data Center standards and policies when necessary
  • Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
  • Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, towards complete recovery
  • Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution
  • Fulltime
Read More
Arrow Right

Critical Facilities Manager

The Critical Facilities Manager (CFM) has overall responsibility for all aspects...
Location
Location
United States , Carol Stream
Salary
Salary:
130000.00 - 150000.00 USD / Year
t5datacenters.com Logo
T5 Data Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
  • Minimum 5 years direct management of non-exempt shift based employees
  • Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
  • Exceptional verbal and written communication skills
  • Exceptional analytical and decision-making skills
  • Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
  • Able to prioritize work based on business and customer demands
  • Able to work within all levels of the organization
  • Able to participate and engage in C-level discussions
  • Able to articulate concepts and ideas to a non-technical audience
Job Responsibility
Job Responsibility
  • Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
  • Build a staff of qualified technicians and junior managers
  • Manage power and cooling capacity and monitor environmental conditions within the Data Halls
  • Resolve all electrical, mechanical and Fire Protection System issues
  • On-call 24x7 to respond to all data center emergencies
  • Manage the customer relationship and act as the single point-of-contact for all facility-related issues
  • Manage the on-boarding of new sites
  • Manage day-to-day facilities support and operations staff
  • Oversee the development and accuracy of site-level operating procedures
  • Manage oversight from preventive maintenance inspections
What we offer
What we offer
  • Medical
  • dental
  • vision
  • 401k w/ match
  • PTO
  • Paid Holiday
  • Bonus eligible
  • Fulltime
Read More
Arrow Right

IT Service Desk Technician

A leading North American distributor is conducting a confidential search for an ...
Location
Location
United States , Pleasant Prairie
Salary
Salary:
30.00 - 40.00 USD / Hour
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent (Bachelor’s degree preferred)
  • 3+ years of IT service desk or data-center operations experience
  • DataClear Certification (or equivalent recognized data-security credential) required
  • Proficiency with ITIL-compliant service management platforms (ServiceNow preferred)
  • Experience in incident, change, and problem management across multi-location data centers
Job Responsibility
Job Responsibility
  • Provide first-line support and troubleshooting for desktop, laptop, and data-center hardware/software issues
  • Create and manage incident tickets, escalating to the appropriate support groups as needed
  • Lead or assist with major IT incident management to quickly resolve business-impacting issues
  • Support IT operations such as system saves/restores, AS400 IPLs, server reboots, off-site tape storage, and report generation/distribution
  • Conduct user account setup, security maintenance, and systems monitoring
What we offer
What we offer
  • Complete health insurance and 401(k) with 6% employer match starting day one
  • Multiple bonus programs, paid holidays, and generous paid time off
  • Tuition assistance for professional continuing education
  • Fulltime
Read More
Arrow Right

Critical Facilities Manager

The Critical Facilities Manager (CFM) has overall responsibility for all aspects...
Location
Location
United States , Albuquerque
Salary
Salary:
Not provided
t5datacenters.com Logo
T5 Data Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
  • Minimum 5 years direct management of non-exempt shift based employees
  • Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
  • Exceptional verbal and written communication skills
  • Exceptional analytical and decision-making skills
  • Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
  • Able to prioritize work based on business and customer demands
  • Able to work within all levels of the organization
  • Able to participate and engage in C-level discussions and conversations pertinent to facility operations
  • Able to articulate concepts and ideas to a non-technical audience
Job Responsibility
Job Responsibility
  • Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
  • Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
  • Manage power and cooling capacity and monitor environmental conditions within the Data Halls
  • Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
  • On-call 24x7 to respond to all data center emergencies
  • Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
  • Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
  • Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
  • Oversee the development and accuracy of site-level operating procedures and other documentation
  • Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
  • Fulltime
Read More
Arrow Right

Data Center Services Assistant Director

With guidance from the Data Center Director and as a senior member of the Univer...
Location
Location
United States of America , Rochester
Salary
Salary:
108483.00 - 162725.00 USD / Year
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in related field and/or equivalent Military/Trade School and/or equivalent work experience PREFERRED
  • 5~7 years of relevant experience, including 2 years’ experience in managing technical teams or equivalent combination of education and experience REQUIRED
  • Familiarity with various IT and Facilities Systems, Management/Monitoring tools. Required
Job Responsibility
Job Responsibility
  • Manages Data Center Operational activities
  • Takes the lead in recruiting new staff, training and supervises daily operations
  • Oversees Data Center Manager as well as team of Data Center Technicians in a 24/7 environment
  • Informs, communicates and enforces administrative policies and procedures, priorities and methods
  • Establishes operational plans and projects for the various functions of the Data Center to ensure that the activities assigned are completed in the most effective and timely manner
  • Manages personnel, manages and/or assigns temporary team resources at a level that ensures all service level agreements are met
  • Performs team assessments and performance evaluations
  • Provides for the continuous availability of operational support for all platforms in accordance with the institution’s needs
  • Supports after-hours Level 1 and Level 2 Help Desk customer service
  • Reviews and approves all IT activities that could impact user services
  • Fulltime
Read More
Arrow Right

Senior Technical Project Manager - Critical Environments

The Regional Sr, Technical Manager is a critical role focused on ensuring the su...
Location
Location
United States , Atlanta, GA; Boston, MA; Chicago, IL; Columbus, OH; Dallas, TX; New York, NY; Phoenix, AZ; Washington, DC
Salary
Salary:
160000.00 - 180000.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 to 15 years in responsible charge of Tier 2, 3 or 4 Data Center(s) or mission critical environment
  • Bachelor's degree (B.S.) in Electrical or Mechanical Engineering from four-year College or University preferred
  • or 10 to 15 years related technical experience and/or training
  • or equivalent combination of education and experience
  • Demonstrate expertise in MEP systems, including design coordination and field implementation
  • Ability to review, interpret and challenge engineering designs
  • Candidates must be authorized to work in the United States without sponsorship
Job Responsibility
Job Responsibility
  • Technical Oversight and Quality Assurance: Review of scope of works, assist in the development of how to execute data center projects
  • Review engineering, design implementation plans and project drawings
  • Perform regular quality checks
  • Provide expert advice and guidance on troubleshooting
  • Develop and implement the best practices for Technical Project Delivery
  • Means and Methods Review: Develop, Analyze and evaluate proposed construction
  • Define and recommend optimal installation techniques
  • Ensure proper installation and protection of critical OSP components
  • Bid and Resource Management: Participate in the bid process for data center construction projects
  • Provide expert recommendations on the selection of resources, equipment, and materials
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Critical Facilities Technician

The Critical Facilities Technician (CFT) is responsible for all aspects of data ...
Location
Location
United States , Carol Stream
Salary
Salary:
80000.00 - 90000.00 USD / Year
t5datacenters.com Logo
T5 Data Centers
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school degree, required
  • Prior military or technical school training, preferred
  • 1-3 years’ experience in Mission Critical Environments preferred
  • Electrical or mechanical license, preferred
Job Responsibility
Job Responsibility
  • Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
  • Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
  • Monitor power, cooling capacity, and environmental conditions within the data halls
  • Utilize a Computerized Maintenance Management System (CMMS) as a tool to manage all planned and unplanned data center work
  • Perform preventive maintenance on data center electrical and mechanical equipment
  • Assist with the development, revision, and execution of approximately 200 operating procedures and preventive maintenance inspections, and perform quality control reviews to ensure accuracy, clarity, and continual improvement
  • Assist with the development of Data Center standards and policies when necessary
  • Resolve all electrical and mechanical issues within the Data Center quickly while minimizing risk and properly communicate issues to the appropriate chain of command
  • Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, towards complete recovery
  • Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution
What we offer
What we offer
  • Medical, dental, vision, 401k w/ match
  • PTO and Paid Holidays
  • Bonus eligible
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy