Data Center Technician

New

Senior Data Center Technician - Night Shift

As a Senior Data Center Technician (Night Shift), you will demonstrate expertise...

Location

United States , Wenatchee

Salary:

34.13 - 56.54 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship

Job Responsibility

Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations
Maintains expertise with the functions of, and participates in providing guidance on the interactions between cabling infrastructure, network, server, and storage equipment
Provides guidance to other technicians on changes to processes and procedures
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management
Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams
May conduct, assists in conducting, and/or participates in daily safety briefings
Completes required security and data management training while complying with security and data management procedures/policies
Completes required training aligned to job focus areas and workloads
Actively mentors and supports training of other technicians through on-the-job training (OJT) and by providing direct guidance on specific job focus areas and workloads

Fulltime

New

Data Center Technician Manager

As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of tec...

Location

Indonesia , Jakarta

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years’ experience supporting IT equipment or related technology or related experience working with technical teams
1+ year(s) experience directing, supervising, or managing others
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Associate degree in Computer Science or related field and/or equivalent work experience
4+ years’ experience supporting IT equipment or related technology
3+ years’ experience working in a production, mission-critical 24x7x365 data center environment
Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt)
2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees

Job Responsibility

Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture
Accountable for overall data center service compliance and quality
Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies
Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed
Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams
Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines
Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes
Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees
Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use)

Fulltime

New

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform ...

Location

South Korea , Seoul

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

College degree or equivalent experience and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology
Korean Language: Fluent in reading, writing and speaking

Job Responsibility

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
Assists and provides guidance to other technicians to complete challenging or complex tasks
Completes required training aligned to the role and workload
observes more experienced technicians to gain hands-on experience and relevant on-the-job training
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience
displays accountability and ownership of the data center facilities

Fulltime

New

Data Center Technician

As a Data Center Technician (DCT), you will develop an understanding of standard...

Location

United States , Wenatchee

Salary:

23.65 - 37.07 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment
Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment
Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution
Complies with Data Center business unit policies, procedures, and deadlines
Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs)
Prepares, stages, sets up, and performs basic startups and shutdowns for hardware
Learns about post-execution verification of grounding, staging, labeling, and cabling
Performs basic diagnostics and troubleshooting
Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents
Directly performs decommissions, simple changes and refreshes of infrastructure cabling, network, storage, and server equipment

What we offer

Benefits and other compensation
Microsoft Cloud background check upon hire/transfer and every two years thereafter

Fulltime

Data Center Technician

As a Microsoft Data Center Technician (DCT), you will stage, set up and perform ...

Location

Norway , Oslo

Salary:

530000.00 - 752000.00 NOK / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Valid driver’s license
Fluency in conversational English
Experience supporting IT equipment or related technology
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC)

Job Responsibility

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
Assists and provides guidance to other technicians to complete challenging or complex tasks
Completes required training aligned to the role and workload
observes more experienced technicians to gain hands-on experience and relevant on-the-job training
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience
displays accountability and ownership of the data center facilities

Fulltime

Data Center Technician

As a Microsoft Data Center Technician (DCT), you will develop an understanding o...

Location

France , Paris

Salary:

30200.00 - 40100.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components
Ability to meet Microsoft, customer and/or government security screening requirements
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Fluency in reading, writing, and conversational French and English

Job Responsibility

Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians
Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures
Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs)
Complies with security and data management procedures and policies
Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks
Contributes to a positive and effective team environment
Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities
Embodies our culture and values

Fulltime

Data Center Technician

We are seeking a highly motivated and skilled Data Center Optical Engineer to le...

Location

Canada , Montreal

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

Experience as a team lead or team leader
Excellent written and oral command of English for customer communications and relationship building
Strong organizational, administrative and documentation skills using customer applications and/or Microsoft Office suite
3 to 15 years of experience in data center operations or similar technical environment with direct customer interaction
Strong hands-on experience with connectorized fiber optic cabling, including single-mode and multi-mode fiber, LC connectors, fan-outs, and structured cabling
Demonstrated experience in optical testing and troubleshooting of optical transport solutions
Ability to multitask, remain calm under pressure, and adapt to dynamic high-availability environments
Strong commitment to safety standards, quality requirements, and operational best practices
Ability to lift and move equipment up to 50 lbs (23 kg)
Comfortable working at heights and in varying environmental conditions

Job Responsibility

Conduct daily audits of work performed on behalf of Ericsson at customer data centers and co-locations and provide immediate feedback to 3PP technicians
Interact directly with the customer via their ticketing tools or face-to-face, providing clear and concise reports and updates that promote Ericsson's value
Assist with fiber installation, decommissioning, break/fix, remediation and migration activities across data center optical and transport environments
Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, VFLs, OTDRs, and test sets
Deliver services by accurately interpreting and executing Methods of Procedure (MoPs), engineering documents, vendor documentation, and network diagrams
Read and interpret cut sheets and physical network design documents to ensure accurate port connections and cable management

What we offer

Choice of 3 medical and dental plan options
Core level coverage paid fully by Ericsson
Automatic 2% company contribution into the Pension Plan
50% match of employee's contribution into the RRSP up to 8% of contribution (max 4% match)
Basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost
Short-term disability coverage
Option to participate in Ericsson's Stock Purchase Plan
Minimum 18 days accrued vacation
At least 3 personal days
Minimum 10 holidays

Data Center Technician

This is a 24-week project supporting data center infrastructure installations an...

Location

United States , Ashburn

Salary:

22.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Experience in structured cabling, data center environments, copper/fiber installations, and testing/troubleshooting
Experience with LinkWare, OTDR testing, and fusion splicing is highly preferred

Job Responsibility

Installing and decommissioning network and cabling infrastructure within a data center environment
Pulling, terminating, labeling, and testing copper and fiber optic cabling
Fusion splicing (single fiber and ribbon fiber)
Installing ladder rack, seismic bracing, and supporting MDF/IDF buildouts
Operating testing equipment such as DSX 5000 and OTDR testers
Reading blueprints, floor plans, and design documentation
Installing, connecting, and decommissioning network equipment
Troubleshooting cabling and connectivity issues while maintaining quality and safety standards

What we offer

Overtime opportunities

Fulltime

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Data Center Technician – Cabling

Job Description

Job Responsibility

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