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Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud platforms and services. The CO&I Physical Security team is dedicated to delivering the most trustworthy and efficient physical security services to protect the personnel, infrastructure, data and confidential information foundational to the Microsoft Cloud. We are seeking a mission-driven security leader to be accountable for physical security operations at our datacenters. The position will be supported by a vendor team who supports Microsoft security operations across the globe.
Job Responsibility:
Oversee the implementation of physical security policies and procedures
Partner with datacenter operations, security systems and other Microsoft stakeholders to ensure secure and continuous operations
Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters
Demonstrate and promote a Microsoft culture within the workplace
Partner with vendor guard force management at site to drive a training objective
Function as a physical security subject matter expert
Partner and collaborate closely with regional peer leaders and stakeholders
Ensure the operations team and all related security vendors successfully represent Microsoft during internal, external and customer audits
Provide a holistic security program (end-to-end) approach to oversight
Facilitate and support field site visits to assess the state and health of physical security
Receive escalations/notifications of physical security and business impacting events and appropriately triage
Direct, in-person SME engagement with security integrators
Provide localized expertise to recognize key indicators of an insider threat
Facilitate analysis with regional and program-level resources of the local environment to identify specific threat profiles
Provides an independent (human) two-factor authentication and authorization for all activity on site
Promote an environment of awareness and continuous learning to mitigate insider threat
Requirements:
Bachelor’s degree in a security or management related discipline, or equivalent experience
3+ years managing people
Demonstrated capability to oversee delivery of physical security services to Microsoft data center security operations, including oversight of contract guard operations, alarm investigation and incident reporting
Demonstrated capability to evaluate and drive continuous improvement of contract guard operations through the use of key performance indicators
Demonstrated capability to coordinate with local emergency services to develop, maintain and practice/test cross-functional emergency response procedures
Demonstrated capability to assess and communicate risk and mitigation strategies to non-security audiences
Ability to meet Microsoft, customer and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Working knowledge of facility security systems to include alarms, locks and management of access control personnel
Experience developing and documenting standard operating plans, procedures and processes
Experience with or exposure to regulatory and industry compliance frameworks and audits
Confident and skilled in preparing and delivering presentations and briefings to customers, stakeholders and senior leaders
Experience making and influencing good decisions that impact a mission-critical, 24x7 operations environment
Strong work and compliance ethic with the ability to effectively prioritize and execute tasks
Analytical and process improvement skills to produce data driven insights and associated process change
Ability to change plans, goals, actions and priorities in response to an evolving business environment
Proficient in the use of Microsoft Office products for business
Thought leader and subject matter expert capable of delivering one or more large programs and services simultaneously while increasing standardization, simplification and automation