Data Center Program Manager Job at Microsoft Corporation (Goodyear)

Data Center Program Manager

As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshoot...

Location

United States , Des Moines

Salary:

84400.00 - 168800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Demonstrate conscientiousness on cost adheres to budget requirements
keep costs reasonable and contribute to staying within budget
Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns
Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly
Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met
Suggest ways for reducing the risk of performing maintenance
work with others to accommodate scheduling needs
In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner

Fulltime

Data Center Program Manager

As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshoot...

Location

United States , Chicago

Salary:

84400.00 - 168800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Citizenship Verification

Job Responsibility

Demonstrate conscientiousness on cost adheres to budget requirements
keep costs reasonable and contribute to staying within budget
Follow and adhere to safety and security policies and procedures
Report immediately any safety or security issues or concerns
Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly
Proactively review schedules and avoid conflicts when possible
Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met
Suggest ways for reducing the risk of performing maintenance

What we offer

Career Rotation Programs
Diversity & Inclusion trainings and events
professional certifications
benefits and other compensation

Fulltime

Data Center Program Manager

As a Microsoft Data Center Program Manager (DCPM), you will perform troubleshoot...

Location

United States , Cheyenne

Salary:

81400.00 - 161800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Demonstrate conscientiousness on cost adheres to budget requirements
keep costs reasonable and contribute to staying within budget
Follow and adhere to safety and security policies and procedures
Report immediately any safety or security issues or concerns
Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business
Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly
Proactively review schedules and avoid conflicts when possible
Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met
Suggest ways for reducing the risk of performing maintenance

Fulltime

Data Center Program Manager

As a Microsoft Data Center Project Manager (DCPM), you will perform troubleshoot...

Location

United States , Boydton

Salary:

81400.00 - 161800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements
Criminal Justice Information Services: This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies.

Job Responsibility

Follows and adheres to processes and policy(ies) provided by security and safety governing partners
Reports immediately any safety or security issues or concerns
Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
Makes recommendations for improvements to safety and security processes or procedures
Fosters and exhibits a culture of safety
Ensures no unauthorized or unescorted personnel access in secured production environments, ensuring alignment with security practices and standards
Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
Conducts security risk assessments of data center operations and assesses the design, build, and delivery of technology, tools, data, and processes to meet high security standards with minimal guidance
Documents and tracks security Key Performance Indicators (KPIs) and identifies and escalates action items
Demonstrates conscientiousness on cost and adheres to budget requirements

Fulltime

Data Center Program Manager

As a Microsoft Data Center Project Manager (DCPM), you will perform troubleshoot...

Location

United States , Boydton

Salary:

81400.00 - 161800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP

Job Responsibility

Follows and adheres to processes and policy(ies) provided by security and safety governing partners
Reports immediately any safety or security issues or concerns
Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
Makes recommendations for improvements to safety and security processes or procedures
Fosters and exhibits a culture of safety
Ensures no unauthorized or unescorted personnel access in secured production environments, ensuring alignment with security practices and standards
Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
Conducts security risk assessments of data center operations and assesses the design, build, and delivery of technology, tools, data, and processes to meet high security standards with minimal guidance
Documents and tracks security Key Performance Indicators (KPIs) and identifies and escalates action items
Demonstrates conscientiousness on cost and adheres to budget requirements

Fulltime

Data Center Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...

Location

Malaysia , Cyberjaya

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent AND 2+ year(s) industry experience OR 2+ years industry experience and college course work
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Establish strong working relationships with customers
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
Ensure compliance with infrastructure operations standardization
Act as an escalation point for all facilities-related issues within the datacenter
Management of small-to-medium projects from conception to completion
Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
Driving cost/energy efficiency projects
Identifying single points-of-failure at regional datacenter locations

What we offer

Trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Data Center Program Manager

As a Data Center Program Manager (DCPM), you will troubleshoot service incidents...

Location

United States , Milwaukee

Salary:

81400.00 - 161800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Demonstrate conscientiousness regarding costs by adhering to budget requirements, keeping expenses reasonable, and contributing to staying within budget
Follow and comply with all safety and security policies and procedures. Immediately report any safety or security issues or concerns
Troubleshoot service incidents and escalate as appropriate to meet SLA/OLA targets, minimizing disruption to clients, customers, and business operations
Recognize the potential customer impact of events and issues (e.g., customer lockdowns), communicate anticipated effects, and plan accordingly
Proactively review schedules to avoid conflicts. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions
Manage relationships with clients and suppliers to ensure expectations are clarified, understood, documented, and met
Recommend strategies to reduce the risk associated with maintenance activities and collaborate with others to accommodate scheduling needs
In alignment with management priorities, hold yourself accountable for end-to-end service quality, completeness, and the resulting customer experience - including availability, safety, security, and customer service. Support issue escalation to the appropriate owner
Embody our culture and values

What we offer

training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Water Program Manager, Data Center Development

Meta designs, builds, leases, and operates highly efficient data centers. Develo...

Location

United States , Washington

Salary:

160000.00 - 232000.00 USD / Year

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Data Center Program Manager

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