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Meta is seeking a Data Center Production Operations Engineer to support the reliability, efficiency, and scalability of our global data center infrastructure. In this role, you will perform hands-on server hardware operations, including deployment, maintenance, troubleshooting, and decommissioning of production server fleets that power Meta's family of apps and services. You will work within established operational procedures to ensure data center systems meet performance and availability standards, collaborating closely with infrastructure engineering, facilities, and supply chain teams to keep production environments running at scale.
Job Responsibility
Work within Meta's ticketing system
First point of contact for break fix technicians
Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
Understand and debug hardware and Linux OS related issues
Identify and help create documentation for the global data center knowledge base
Assist with process improvements and best practices in data center operations
Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)
Requirements
Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification
Knowledge of Linux and server hardware support
Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair
Solid communication skills are a requirement for this role
Nice to have
Experience modifying and developing in Python, SQL, and/or shell scripting
Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP