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We are seeking a Data Center Operations Technician to manage and support our enterprise data center in Tokyo. Responsibilities include monitoring systems, troubleshooting issues, and ensuring operational integrity.
Job Responsibility:
Managing all aspects of an enterprise Data Center to include deploying, maintaining and providing operational support for the data center environment
Daily Activities included and not limited to, monitoring and responding to systems to ensure integrity and continued operations Triage, troubleshooting, and resolution of all aspects of server, network, storage and various media devices, pulling in other groups where needed
Provide support and technical expertise in regard to data center operations
Detailed documentation of tickets including symptoms, causes, and provide root cause resolution descriptions
Good communication with internal teams, external teams and 3rd party vendors
Experience working in data center operations and problem-solving capabilities on relative platforms
Ability to support a wide array of IT services, ability to quickly learn various IT tools and systems and policy and procedures
Requirements:
At least 1-2 years of experience working in a medium to large data center environment
Basic knowledge of Data Centre components such as Server, Storage, Network, Cabling (UTP, Fiber) etc.
Ability to monitor the Data center servers status in terms of physical health check
Basic monitor work and raise incident for appropriate action to be taken (Monitoring only involves for first level of work)
Ability of speaking English and Japanese language (with minimum read & write)