Data Center Operations Manager Job at Microsoft Corporation (Querétaro City)

Data Center Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

Sweden , Gävle

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent AND 5+ years’ experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
3+ years’ experience in leading a diverse, technical team
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Deliver success through empowerment and accountability by modeling, coaching, and caring
Live our culture, embody our values, and practice our leadership principles
Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn
Attract and retain great people, know everyone’s capabilities and aspirations, and invest in the growth of others
Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency across IT and logistics services
Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications)
Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices
Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required
Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

Data Center Operations Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

France , Marseille

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent AND industry experience in a datacenter or other critical environment facility
OR extensive industry experience and college course work
Ability to meet Microsoft, customer and/or government security screening requirements
Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Ensures compliance with data center business units and service-level policies
Engages with appropriate teams and resources to execute tasks or projects
Manages programs associated with area of responsibility
Demonstrates conscientiousness on cost adheres to budget requirements
Follows and adheres to safety and security policies and procedures
Participates in Root Cause Analysis (RCA) process as appropriate
Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Deliver on cost/energy efficiency initiatives

What we offer

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications

Fulltime

New

Senior HR Manager, Data Center Operations

Microsoft’s Cloud Operations & Innovation (CO+I) team is the engine that powers ...

Location

United States , Boydton

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Human Resources (HR), Legal, Business, Psychology, or related field AND 7+ years experience with HR or related experience (e.g., hiring, training, performance management) involving applicable employment laws and policies OR equivalent experience
3+ years' experience in large-scale (500+ employees), frontline or operational environments OR equivalent experience
3+ years' experience partnering with senior stakeholders OR equivalent experience
Master's Degree in Human Resources (HR), Legal, Business, Psychology, or related field
Human Resources Professional Certification (e.g., PHR, SPHR, SHRM)
5+ years of experience partnering with a wide network of clients and across Human Resources to deliver effective business solutions
Experience working in a production, mission-critical 24/7 environment (such as manufacturing, warehouse, retail, military, physical operations in an IT and/or critical environment infrastructure)
General knowledge of employment and labor laws in the US
Demonstrated ability to build and maintain strong relationships with employees at all levels of the organization
Experience with facilitating and supporting change management initiatives

Job Responsibility

Through in-person engagement and observation across the workplace and in-person relationship-building, develop clear perspective on local employee and manager experiences, areas of risk, and culture of the local area to provide necessary context and guidance to datacenter (DC) leadership and broader HR team
Create and execute people strategies and programs that create a positive work environment, improve employee engagement, etc., in partnership with metro leadership
Be a trusted, neutral resource to employees and managers in helping them seek out support on HR questions and concerns leveraging Microsoft’s HR operating model
Act as employee advocate by looking beyond process implementation into the lived experiences of employees, managers, and leaders
Provide support to employees and managers on time-sensitive, urgent questions on the spot in accordance with Microsoft policy and process
Be present onsite during some evenings and weekends to connect with employees and managers on evening/night shifts
Partner across the HR model to foster seamless, high-quality delivery of HR services (e.g., onboarding, offboarding, statutory reporting, tracking and reporting)
Champions change management efforts across the metro and fleet, helping employees and leaders navigate change effectively through clear communication, partnership, and workforce-focused execution
Have a regular seat at datacenter leadership and team meetings to partner and provide HR perspective on site strategy, goals, and challenges
Partner with the Boydton metro leadership and HR Business Partner team to develop the broader team’s skills and capabilities, by providing training, coaching, feedback, etc.

What we offer

Other compensation
benefits

Fulltime

Fleet Operations Manager, Data Center Infrastructure

Meta is seeking a forward-thinking, experienced individual to join the Data Cent...

Location

United States , Hillsboro

Salary:

163000.00 - 238000.00 USD / Year

Critical Operations Manager, Data Center Facilities

Meta is seeking an experienced Critical Operations Manager to lead the engineeri...

Location

United States , Beaver Dam

Salary:

168000.00 - 234000.00 USD / Year

Senior Manager Data Center Network Operations

We are seeking an experienced professional to ensure seamless operations across ...

Location

India , Pune; Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Hold a degree in Telecommunication, Information Technology, or Electrical Engineering
8–10+ years of experience in large data centre environments with a strong focus on resolving network issues
strong analytical skills, adaptability, and the ability to work independently
hands-on expertise in routing, switching, Cisco Nexus, Cisco ACI, firewalls (Juniper/ASA), load balancers (F5/Cisco ACE), and VMware environments
understanding of public/private cloud platforms (Azure/GCP/OCI) or NSX/SD-WAN
relevant certifications such as NSX, CCNP, JNCIA, JNCIS, or AWS (desirable)
basic understanding of Agile methodologies and DevOps ways of working

Job Responsibility

Provide 24x7 network operations support, managing incidents raised through monitoring systems or customer channels, ensuring timely resolution
escalate issues to second-line or vendor teams when required and ensure coordinated resolution
reduce recurring incidents by identifying patterns and contributing to process improvements
review and enhance operational documentation, including runbooks, procedures, and knowledge repositories
communicate incident progress clearly to stakeholders and participate in major incident management calls
identify automation opportunities for operational activities and collaborate on solutions
contribute to operational excellence by refining processes, managing data collection, and maintaining quality assurance protocols
support strategic and operational objectives by managing complex outages and participating in decision-making activities

What we offer

Opportunity to work in a high-impact, high-visibility environment managing global data centre operations
exposure to advanced networking technologies, cloud platforms, and security solutions
a collaborative environment offering potential growth into senior network operations leadership roles
ability to influence process enhancements, stability improvements, and automation initiatives

Manager, Lab Data Center Operations

Manages highly complex, data center operations across multiple geographically di...

Location

United States , Bellevue

Salary:

101900.00 - 183800.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
2–4+ years of experience in data center operations or critical infrastructure environments
2–4+ years of leadership experience managing teams in multi-site, 24x7 environments
Experience driving operational improvements, process standardization, and efficiency initiatives
Experience leading distributed teams and managing remote operations
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Lead and Develop Talent: Manage, coach, and develop a geographically distributed team
set clear expectations, drive accountability, and support a high-performance culture
Execute Operational Excellence: Implement and enforce standardized processes, procedures, and performance metrics to ensure consistency and efficiency across all locations
Deliver Results: Monitor and manage key performance indicators (KPIs), service levels, and operational goals
take ownership for team performance and outcomes
Manage Multi-Site Operations: Oversee day-to-day operations across multiple data center locations, ensuring alignment to standards and consistent execution
Infrastructure Oversight: Provide operational oversight of data center infrastructure including power, electrical systems, cooling, and network hardware to ensure reliability and performance
Incident and Problem Management: Manage escalations, support root cause analysis (RCA), and drive resolution of operational issues
Continuous Improvement: Identify and implement process and operational improvements to increase efficiency and effectiveness
Cross-Functional Collaboration: Partner with engineering, network, and infrastructure teams to support system readiness and operational needs

What we offer

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
paid holidays
paid parental and family leave

Fulltime

Data Center IT Operations Manager

As a Microsoft Data Center IT Operations Manager (ITOM), you lead and manage a t...

Location

Canada , Toronto

Salary:

89300.00 - 163200.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
3+ years’ experience managing physical operations in an IT and/or Critical Environment infrastructure
Ability to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada
Five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that time

Job Responsibility

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
Leading and managing a team of high-performing individual contributors and their ongoing talent development
Managing and overseeing datacenter site services, logistics, and deployment
Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
Analyzing production operations and initiate corrective actions to ensure operational stability
Initiate and establish quality standards for the datacenter teams and manage those initiatives through to completion
Learn, live, and coach the One Microsoft culture and values
Lead through change by bringing clarity, generating energy, and delivering success
Embody our culture and values

Fulltime

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Data Center Operations Manager

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