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Data Center Operations Manager (M&E) - Johor

Malaysia, Kuala Lumpur Employment contract 15000.00 - 20000.00 MYR / Month · Job Posted July 08, 2026
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Job Description

This next-generation digital infrastructure organisation is a rapidly expanding player in the Asian technology sector, specialising in scalable and sustainable connectivity platforms. They promote an inclusive and agile culture where team members have opportunities for cross-border career advancement across the region.

Job Responsibility

  • Direct day-to-day data center operations (power, cooling, security, network) to consistently meet a 99.999% uptime SLA
  • Lead, mentor, and upskill a team of shift engineers and technicians, managing scheduling, performance evaluations, and training
  • Author and enforce SOPs, maintenance frameworks, and disaster recovery plans in alignment with local regulations and global standards (TIA-942, ISO 27001)
  • Oversee preventive and corrective maintenance for critical M&E systems, ensuring strict vendor and contractor SLA compliance
  • Utilize DCIM and BMS tools to track capacity, environmental metrics, and system health while leading incident response and post-mortems
  • Spearhead continuous improvement projects to optimize PUE, reduce operational costs, and meet sustainability goals
  • Manage OPEX/CAPEX budgets and collaborate cross-functionally with senior leadership, engineering, and commercial teams on capacity planning and expansions

Requirements

  • Bachelor's degree in Electrical/Mechanical Engineering, Computer Science, or a relevant technical field
  • Over 8 years in critical facilities and data center operations, including 3+ years of direct managerial and team leadership experience in 24/7 mission-critical environments
  • Deep knowledge of M&E infrastructure (UPS, PDU, CRAC/CRAH, chillers, generators, fire suppression) alongside hands-on experience with DCIM, BMS, and CMMS platforms
  • Well-versed in global industry frameworks, including TIA-942, ISO 27001, and Uptime Institute Tier classifications
  • Proven ability to troubleshoot complex issues and decisively manage high-pressure incidents
  • Fluent in English (written and verbal)

Nice to have

  • Professional proficiency in Bahasa Malaysia or Mandarin is a plus
  • CDCP/CDCE certifications and prior experience managing hyperscale or carrier-neutral colocation facilities
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