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Data Center Operations IMAC Engineer

barclays.co.uk Logo

Barclays

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Location:
India , Mumbai

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join us as a Data Center Operations IMAC Engineer where you will monitor and maintain the bank’s critical technology infrastructure to ensure stability, availability, and resilience. Provide advanced technical support within the service management function to resolve complex issues for specific clients or client groups. Execute preventative maintenance activities across hardware and software environments. Utilise monitoring tools, metrics, and alerting frameworks to proactively identify, prevent, and resolve issues. Analyse system logs, error messages, and incidents to identify root causes and implement permanent fixes. Drive automation initiatives, monitoring enhancements, capacity management, resiliency, and business continuity activities. Maintain a comprehensive knowledge base to support faster resolution, self-service, and knowledge sharing. Identify, remediate, or escalate potential service-impacting risks through appropriate governance processes and work closely with front-office stakeholders and cross-functional technology teams to deliver high-quality support.

Job Responsibility:

  • Monitor and maintain the bank’s critical technology infrastructure to ensure stability, availability, and resilience
  • Provide advanced technical support within the service management function to resolve complex issues for specific clients or client groups
  • Execute preventative maintenance activities across hardware and software environments
  • Utilise monitoring tools, metrics, and alerting frameworks to proactively identify, prevent, and resolve issues
  • Analyse system logs, error messages, and incidents to identify root causes and implement permanent fixes
  • Drive automation initiatives, monitoring enhancements, capacity management, resiliency, and business continuity activities
  • Maintain a comprehensive knowledge base to support faster resolution, self-service, and knowledge sharing
  • Identify, remediate, or escalate potential service-impacting risks through appropriate governance processes
  • Work closely with front-office stakeholders and cross-functional technology teams to deliver high-quality support

Requirements:

  • Experience in infrastructure or application support within a regulated enterprise environment
  • Strong understanding of hardware, software, and network troubleshooting
  • Hands-on experience with monitoring tools, alerting frameworks, and system log analysis
  • Experience performing preventative maintenance and managing incidents and problems
  • Ability to manage risk and strengthen controls in line with internal policies and regulatory requirements
  • Strong collaboration and stakeholder engagement skills

Nice to have:

  • Experience driving automation and monitoring enhancements to improve operational stability
  • Exposure to capacity management, resiliency, and business continuity planning
  • Experience supporting front-office or business-critical platforms
  • Prior experience leading or supervising team members, including task allocation and quality review
  • Strong documentation skills, including building and maintaining knowledge bases
What we offer:
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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