CrawlJobs Logo

Data Center IT Technician

Malaysia, Kuala Lumpur Employment contract · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

As a Microsoft Data Center IT Support Technician (IT Technician), you will provide IT support for secure access workstations (SAWs) laptops, servers, critical environments network, as well as voice infrastructure and conference rooms Audio/Visual(A/V). You will also maintain inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Job Responsibility

  • Building strong working relationships with people working within the data center and at corporate
  • Providing on-site support for DC physical infrastructure, including servers, network devices, SANs, critical environment network defense, Windows OS, parts replacement, and hardware troubleshooting when needed
  • Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
  • Receiving confidential information to perform BIOS setting changes
  • Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
  • Providing guidance to users for common SAW repair issues and escalating issues experienced by users
  • Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
  • Providing Data Center Technician (DCT) support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
  • Embody our culture and values

Requirements

  • IT degree or equivalent
  • At least three years of experience supporting IT equipment or related technology
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
  • Applicable certifications: CompTIA, Microsoft, Network Certifications
  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
  • Perform and execute organization’s safety programs and policies, and compliance knowledge
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
  • Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Data Center IT Technician

8 matching positions

Senior Data Center Technician - IT Support

As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide ...
Location
Location
United States , Quincy
Salary
Salary:
33.46 - 55.67 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management
  • Provides guidance to other technicians on changes to processes and procedures
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
  • Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment
  • Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams
  • May conduct, assists in conducting, and/or participates in daily safety briefings
  • Completes required security and data management training while complying with security and data management procedures/policies
  • Completes required training aligned to job focus areas and workloads
  • Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed
  • Develops a comprehensive understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders
What we offer
What we offer
  • Certain roles may be eligible for benefits and other compensation
  • Fulltime
Read More
Arrow Right

Senior Data Center Technician IT Support

As a Microsoft Senior Data Center Technician (DCT) (IT Support), you will demons...
Location
Location
United States , Irving
Salary
Salary:
33.46 - 55.67 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology OR equivalent experience
  • Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience
  • 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment
  • Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications
Job Responsibility
Job Responsibility
  • Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations
  • Provides guidance to other technicians on changes to processes and procedures
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
  • Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management, maintaining audit readiness
  • Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams
  • May conduct, assists in conducting, and/or participates in daily safety briefings
  • Completes required security and data management training while complying with security and data management procedures/policies
  • Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks
  • Applies advanced diagnostics and troubleshooting expertise and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components
  • Performs discrete quality control activities and assessment of work
What we offer
What we offer
  • Career Rotation Programs
  • Diversity & Inclusion trainings and events
  • professional certifications
  • Fulltime
Read More
Arrow Right
New

Sr Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Locations: Li...
Location
Location
United States , Lithia Springs
Salary
Salary:
34.13 - 56.54 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • At least two years of experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
Job Responsibility
Job Responsibility
  • Building strong working relationships with people working within the data center and at corporate
  • Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
  • Receiving confidential information to perform BIOS setting changes
  • Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
  • Providing guidance to users for common SAW repair issues and escalating issues experienced by users
  • Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
  • Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
  • Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
  • Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
  • Embody our culture and values
What we offer
What we offer
  • Benefits and other compensation (details at provided link)
  • Fulltime
Read More
Arrow Right

Senior Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide ...
Location
Location
Sweden , Gävle
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Must pass Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
  • Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
  • Applicable certifications: CompTIA, Microsoft, Network Certifications
  • Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
  • Perform and execute organization's safety programs and policies, and compliance knowledge
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
  • Valid license to drive standard street-legal automatic transmission vehicles within your DC's local jurisdiction
Job Responsibility
Job Responsibility
  • Building strong working relationships with people working within the data center and at corporate
  • Ensuring SAW devices are in a 'healthy' state, meeting Security's compliance standard
  • Receiving confidential information to perform BIOS setting changes
  • Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
  • Providing guidance to users for common SAW repair issues and escalating issues experienced by users
  • Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
  • Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
  • Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
  • Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
  • Embody our culture and values
  • Fulltime
Read More
Arrow Right

Senior Data Center IT Support Technician

As a Senior Data Center IT Support Technician, you will demonstrate expertise in...
Location
Location
United States , Boydton
Salary
Salary:
33.46 - 55.67 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
  • Citizenship verification
  • Criminal Justice Information Services background check
Job Responsibility
Job Responsibility
  • Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment while proactively prioritizing security considerations
  • Provides guidance to other technicians on changes to processes and procedures
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently
  • Reinforces a positive and effective team environment by sharing information and best practices with other shifts/technician teams
  • May conduct, assists in conducting, and/or participates in daily safety briefings
  • Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner
  • Provides guidance to less experienced technicians for, and develops/employs own effective execution order strategy(ies) for assigned tasks
  • Applies advanced diagnostics and troubleshooting expertise and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment
  • Performs discrete quality control activities and assessment of work, to compliance standards and process adherence, performed by other technicians
  • Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) complex changes (e.g. upgrading entire racks) and refreshes of infrastructure cabling, network, storage, and server equipment
What we offer
What we offer
  • Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications
  • Fulltime
Read More
Arrow Right

IT Data Center Services Technician II

Provides first level Data Center systems and Service Desk phone support in a 24/...
Location
Location
United States of America , Rochester
Salary
Salary:
17.43 - 24.40 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent and 1 year of relevant experience required
  • Or equivalent combination of education and experience
  • Basic understanding of IT technologies, computers, printers and scanners, operating systems and Microsoft productivity suite required
  • Customer service skills, demonstrating empathy and recognition of urgency required
  • Ability to maintain composure with difficult users and situations required
  • Open minded and flexible required
  • Demonstrates the ability to follow direction and ask appropriate questions required
  • Good verbal and written communication skills required
  • Ability to manage and complete one’s own work required
Job Responsibility
Job Responsibility
  • Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose business functions rely primarily on computer-based technologies in a 24/7/365 environment
  • Provides basic systems monitoring, desktop and application support and follows documented procedures when troubleshooting and resolving issues within the Enterprise Data Centers
  • Remains flexible to work any and all shifts necessary to ensure coverage requirements, including on-call rotations
  • Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service tickets, email, and chat
  • Reports urgent and emergency technical problems across the enterprise
  • Follows documented procedures to complete daily system health checks for assigned systems and assists with reporting
  • Monitors Primary and Second Data Center operations, as well as peripheral equipment for hardware or processing issues using documentation instructions
  • Responds to alerts and queries, following instructions generated by Data Center operations monitoring tools
  • Refers difficult problems to designated authority
  • Relays information to other technical support staff and users
  • Fulltime
Read More
Arrow Right

Senior Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide ...
Location
Location
United States , West Des Moines
Salary
Salary:
33.46 - 55.67 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check
Job Responsibility
Job Responsibility
  • Provides IT support for secure access workstations (SAWs) laptops, servers as well as conference rooms Audio/Visual(A/V)
  • Maintains inventory of spare devices for the sites and make sure the latest updates and operating systems(OS) are installed on the devices
  • Complies with Data Center business unit policies, procedures, and deadlines
  • Provides guidance to other technicians on changes to processes and procedures
  • Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs)
  • Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment
  • Reinforces a positive and effective team environment
  • May conduct, assists in conducting, and/or participates in daily safety briefings
  • Completes required Environmental & Health Safety (EHS) training
  • Completes required security and data management training
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right

Circular center data center and inventory and asset technician

As a Microsoft Circular Center Data Inventory & Asset Technician (CC DIAT), you ...
Location
Location
United States , Quincy
Salary
Salary:
22.31 - 31.49 USD / Hour
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field or equivalent experience
  • The ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks
  • Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary
  • Performs data entry to document inbound and outbound packages
  • Develops working knowledge of stock control and inventory management practices and procedures
  • Follows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery
  • Notifies management about ordering stock shortages
  • Complies with security and data management policies
  • Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations
  • Engages supplier to initiate warranty claim when automation is not available and processes the orders
  • Fulltime
Read More
Arrow Right