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Microsoft Corporation Logo Microsoft Corporation · Logistics

Data Center Inventory & Technician Manager

United States, Chicago 59900.00 - 123600.00 USD / Year · Job Posted February 01, 2026
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Job Description

As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD) destruction. This opportunity will allow you to model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations as they arise. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Job Responsibility

  • Lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities
  • Guide your employees to effectively run warranty processes and data bearing device (DBD) destruction
  • Model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations
  • Perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services
  • Responsible for overall day-to-day operations and ensure inbound and outbound processes are running smoothly and effectively
  • Assess resource and workflow patterns to determine any needed changes in work assignments to ensure timelines are met
  • Support the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams
  • Ensure that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication
  • Coordinate and oversee relationships with any third-party vendors who perform DBD destruction as necessary ensuring all DBDs leaving premises do not contain customer information and are destroyed
  • Comply with established methodologies and approaches to ensure delivery and execution of contracts and purchase orders
  • Process price and procurement requests requested by Microsoft management in support of server, network, Storage Area Network (SAN), and spare requirements
  • Provide thought leadership on established methodologies and monitor outcome
  • Serve as subject matter expert and model compliance to junior team members
  • Conduct or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures (e.g., Personal Protective Equipment (PPE) usage, rack moving, heavy-equipment usage, lifting, ladder/rolling stair use)
  • Seek out opportunities to contribute to workstreams and evolve existing workstream processes, services, and solutions toward greater simplification and automation
  • Embody our culture and values

Requirements

  • High School Diploma AND 3+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field
  • OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of US Citizenship to meet federal government security requirements

Nice to have

  • 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience
  • 1+ year(s) project management experience
  • Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent

What we offer

  • Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications
  • Additional benefits and pay information available at provided link
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