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The Data Center Facility Engineer III is responsible for maintaining the operation and maintenance of all electrical, mechanical, life safety, and monitoring equipment within the Data Center/Facility. This equipment supports mission-critical servers and is expected to maintain 100% customer uptime. Responsibilities include maintaining facility appearance and integrity.
Job Responsibility:
Oversee potentially high-risk projects and can handle the coordination of resources, project execution, & communication with supervision
Conduct routine facility walkthroughs that identify infrastructure risks, performance gaps, and assist in developing practical solutions to improve or mitigate
Read and understand drawings and prints, including one-liners and floor plans
Troubleshoot electrical and mechanical data center infrastructure, enabling the quick identification of root cause solutions to technical problems
Communicate technical activities relating to the facility, its assets, and their operation to relevant parties
Facilitate Root Cause Analysis (RCAs) to ensure the recurrence of issues or incidents are eliminated
Develop and document step-by-step methods of procedure (MOPs) for critical maintenance
Develop and document step-by-step Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) to drive the consistency of operation and quickly respond to incidents to return equipment to operation
Supervise and manage scheduled maintenance of electrical, mechanical, life safety, and monitoring equipment
Assist in the preparation of detailed maintenance plans in accordance with Rackspace Technical Change Management guidelines
Oversee and be proficient with the monitoring equipment and other critical systems
Effectively lead Incident Management efforts in the event of system degradation/failures, communicating the status to all levels and resolving the issue in a timely fashion
Respond to Engineering requests with technical information for electrical power and mechanical capacity
Review building logs and maintenance records on an ongoing basis and undertake visual checks and tests of all electrical, mechanical, life safety, and monitoring equipment
Supervise external contractors undertaking specialist maintenance and inspections to ensure the quality of work is maintained
Adhere to company security policies and procedures, including health and safety, and local governing requirements as directed
Maintain meticulous 5S and housekeeping practices
Communicate regularly with peers regarding operational readiness and system conditions
Requirements:
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in a field related to the role
5 - 7 years of experience in the field of role required
Intermediate knowledge of HVAC, HV and LV switch boards, Transformers, Chillers, BMS (Trend), Fire Alarms, Sprinkler systems, UPS, Lead acid batteries, Generators, PDUs, and RPPs
Ability to work independently, manage priorities, and maintain a high level of attention to detail
Ability to prioritize work in a fast-paced, high-pressure environment
What we offer:
incentive compensation opportunities in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP)