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The Facilities Manager is responsible for the safe, reliable, and continuous operation of a mission-critical Enterprise Data Center (EDC) environment where zero downtime is the standard. This role leads facility operators and third-party service providers to ensure all mechanical, electrical, and cooling systems—including chillers, data center cooling equipment (CRAH/CRAC), split systems, and supporting infrastructure—are maintained and operated at peak performance.
Job Responsibility:
Lead day-to-day operations of a 24/7 mission-critical data center environment with strict zero-downtime expectation
Direct operators and contractors during incident response to ensure rapid stabilization and recovery
Ensure redundancy systems are always operational and capable of supporting load during failures
Oversee operation and maintenance of central plant systems (centrifugal chillers, cooling towers, pumps, CRAH/CRAC units, split AC systems)
Utilize Building Management Systems (BMS/Tridium or equivalent)
Interpret system data, alarms, and trends to ensure performance and early issue detection
Lead a team of facility operators responsible for monitoring and operational tasks
Manage and coordinate third-party vendors and skilled trades contractors
Ensure vendors perform work safely and effectively
Bridge communication gaps with internal and external operators, contractors, and leadership
Identify and implement energy conservation opportunities, and help facilitate the implementation of projects, initiatives, and programs that reduce energy consumption and demand
Build strong relationships with stakeholders through performance and transparency
Be available to respond to emergencies 24/7 via phone
Assist with identifying and troubleshooting and evaluating energy efficiency measures, calculate the savings potential of measures, and prepare assessment reports
Develop detailed status reports and participate in Client presentations of findings
Technical Operations and Maintenance assistance, including service contract management support
Requirements:
Bachelor Degree in Mechanical or Electrical Engineering or related field
Minimum of 5+ years of experience in facility management and/or energy engineering
Working knowledge of large-scale HVAC systems, chilled water systems, and data center cooling systems
Strong problem solving, communication and collaborative team building skills
Proficiency in Microsoft Office Software: Excel, Word, Power Point
Experience with Maximo or other CMMS systems
Valid driver’s license and access to a vehicle are essential requirements for this position
Experience supporting incident response in high-risk environments
Strong communication and leadership skills
Nice to have:
Data Center Manager certification such as Certified Data Centre Management Professional (CDCMP®), EPI's Certified Data Center Facilities Operations Manager (CDFOM®), and the Data Center Operations Manager (DCOM®)