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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Keep Adana Technology Center up and running 7/24 basis, and ensure continuity of operation
Conclude internal and external customer requests in a timely and complete manner within the framework of roles and responsibilities
Operate Adana Technology Center in an energy efficient and sustainable manner
Apply Technical Infrastructure Maintenance and Operations Processes and defined actions via operation maintenance Subcontractor according to SLA KPIs. (L2 level operation)
Apply layout allocations for Network/IT Equipment at Technology Center
Make periodical system checks and test of all infrastructure equipment, support independent audits
Fulfil commissioning and integration of new energy systems and cooling equipment
Update & report electrical infrastructure layouts and drawings of Technology Center
Warn and inform planning team in case of any capacity shortage and performance degradation at infrastructure equipment in details
Follow up daily status of all infrastructure equipment in relation with Telecom and IT equipment
Prepare weekly progress reports, energy equipment reports, report weekly performance of each system
Assure the quality of installation and works to be as required in the specifications and to be completed on schedule at Technology Center
Operate Technology Center environment without service outage
Communicate closely and frequently with Internal/External Customer periodically at his/her Technology Center, support and organize Customer activities after sales, supervise/accompany potential customer visits (English/Turkish)
Monitor all alarms from infrastructure systems (7/24 basis)
Take all essential preventive actions before fault occurrence
Apply immediate corrective action in order to restore the system
Supervise trouble shooting to be done by related vendor via MSP
Present technical introduction of Adana Technology Centre (English/Turkish)
Provide technical data to tender documents
Work in compliance with health & safety rules and policies, and to identify risks related to the works/job, prevent/stop any unsafe works or acts, report all accidents and occupational health problems of own, staff, team members or contractors, to HSE&W department, attend and ensure staff attends to relevant H&S trainings
Responsible for noting and reporting any deviations from the VTAS’s security policy and report all suspected security and/or policy breaches to VTAS FRS Management
Requirements:
Electrical/Mechanical Engineer
Good Knowledge and experience on Energy infrastructure and power systems, high-capacity Air Conditioners systems, cabling and layout planning of Technology Center
Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented
Team work, innovative, adaptable, Flexible working (night-weekends-7/24 shift)
Min 5 years similar experience
Very Good English (at least Upper intermediate level)
Mainly GSM/IT environment experience
Experience at Telecom Operator or Mission Critical building