Data Center Engineer Job at Apex Systems (Richardson)

Data Center Engineer

Apex Systems

Location:
United States , Richardson

Category:
IT - Administration

Contract Type:
Not provided

Salary:

35.00 - 45.00 USD / Hour

Save Job

Apply Position

Job Description:

We are seeking a Datacenter Engineer to support our best-in-class, carrier grade service infrastructure. This Datacenter Engineer will partner across teams from engineering, quality assurance, build, technical operations and more to troubleshoot and resolve infrastructure and network issues and ensure we are meeting our availability SLAs. This position is an Individual Contributor and reports to the Manager of Global Operations.

Job Responsibility:

Coordinate logistics, capacity planning, changes, monitoring, testing, and physical security of data center infrastructure
Physical rack, cable, and manage assets within data centers
Manage resolution of hardware issues through spares replacement or working with the pertinent vendor
Manage and coordinate shipping and receiving of packages and equipment for the data center
Ensure data centers are maintained and documented to standard in order to meet our rigorous compliance requirements
Provide first line troubleshooting and information gathering
Coordinate efforts among internal teams and the DocuSign Operations Center (DOC), ensuring issue are resolved, and facilitate communication across teams
Collaborate with engineering to drive improvements in processes and tools
Provide high quality support following standard operating procedures. Identify missing processes and proactively author SOPs
Identify recurring issues and escalate appropriately for permanent resolution

Requirements:

Excellent verbal, written, and interpersonal skills
4+ years’ experience in data center environments
Able to quickly assess and address problems, escalating as necessary
Strong troubleshooting and analytical reasoning skills
Detail oriented and capable of working on multiple problems at once

Nice to have:

Bachelor's degree in a technical discipline
Cable management certifications such as BICSI
Knowledge and experience building and operating high scale, highly available (99.999+) data centers
Experience using Data Center Infrastructure management (DCIM) tools to manage data center infrastructure
Experience in a fast-paced data center or facilities management environment
Experience managing vendors while leading data center build projects
Experience with data center infrastructure construction (low voltage, electrical, mechanical)
Basic understanding of supply chain management or manufacturing disciplines
Understanding of how to use automated build systems to deliver large batches of hardware
Working knowledge of HPE/Dell server platforms and Juniper or Arista networking equipment
Working knowledge of networking concepts including but not limited to ipv4, routing and switching, VLANs and load balancing

What we offer:

Medical, dental, vision, life, disability, and other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months of tenure
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program and other discounts
On-demand training program
Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
Certification discounts and other perks to associations that include CompTIA and IIBA
Dedicated customer service team
Certified Career Coach

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Apex Systems - All Job Offers

Job Link Share: