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Are you an experienced IT Support professional or an IT graduate? Would you like to advance your career and get involved in new infrastructure projects? A leading multinational tech group expands the team!
Job Responsibility:
Provide support for Data Centre colocation services
Diagnose and solve connectivity issues
Test cables and capacity services using Digital Transmission Analyzers (IP/OTN/SDH)
Manage tickets and service requests
Monitor Data Centre infrastructure (power, cooling, etc.) and engage the respective specialized team in case of failure
Implement physical connections (fibre and UTP patching) for the provision of services to customers
Rack and stack IT equipment
Manage all site visitors' access and logistics (physical access requests, escorting to racks, reception/dispatch/storage of equipment, etc.)
Provide 1st level monitoring of network devices (firewalls, routers, switches)
Requirements:
Previous experience in IT Support/Technical Support will be considered an asset
Basic knowledge in Networking technologies
Degree in IT or relevant field
Fluency in English
Ability to work on shifts
Car driving licence
Military obligations fulfilled, if applicable
Nice to have:
Previous experience in technical support, will be considered an asset