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The Cloud Engineering team provides technical management of capacity & operational services Uptime to keep Uber’s products running. The Data Center Management team is a nimble and efficient team of technical & operations subject matter experts focused on delivering and maintaining Uptime. The Data Center Engineering team provides management of physical systems within On-Premise & Cloud data centers, which includes cooling, power, structured cabling & physical network, and monitoring / alerting.
Job Responsibility
Collaborate with Network Engineering to understand future structured cable requirements and deployments
Drive structured cable innovation within Uber's data centers and across the industry
Review structured cable designs for feasibility & operational uptime
Prepare conceptual design documents illustrating structured cabling & physical networking systems and topology requirements
Prepare structured cabling & networking system design criteria and specifications for data center retrofits
Prepare cost analysis and business cases for structured cable build-outs, retrofits and infrastructure improvements
Review structured cable test scripts, procedures, and results
Travel to data center sites to oversee structured cabling system retrofits, testing and network turn-up
Assist in managing relationships with data center service providers, contractors, manufacturers and suppliers
Drive technical operations innovation and efficiency within Uber's data centers
Collaborate with the on-site data center operations to improve workflow efficiency of structured & patch cable systems, testing & troubleshooting
Review with partner teams to ensure continued service delivery during structured cable & physical network system retrofits and preventive maintenances
Review structured cable system operation configurations for compliance with SLAs
Development and execution of structured cable & physical network system preventive maintenances
Provide communication to internal and external teams about structured cable & physical network system operation and limitations, as well as scheduled activities and maintenances
Development and continuous improvement of MOPs, SOPs, Change Management requests, etc. for Uber procedures to external companies
Participation with internal and external teams of potential data center structured cable & physical network service impacts and high risk activity
Respond as-needed during data center outages and incidents
Collaborate and support partner teams to assist with power, cooling and network connectivity outages
Participate in incident review meetings, root cause analysis investigations and discussions
Travel to data center sites for system audits, engineering studies, and as-built updates
Requirements
B.S. in mechanical, electrical or architectural engineering degree
Minimum 8 years of professional experience in data center design, construction and operations (RCDD is preferred)
Travel to data center sites (25% to 50%)
Understanding of mission critical structured cabling distribution that coincides with network topologies
Understanding of various components within structured cabling systems and design
Knowledge of industry standards, BICSI and RCDD standards
Understanding and working knowledge of mechanical air-side and water-side systems for mission critical environments and various data center HVAC topologies
Understanding of mission critical power distribution, UPS, PDU and various data center electrical topologies
Ability to work flexible hours and be accessible 7x24
Nice to have
RCDD is preferred
Ability to self-serve, investigate, and execute with minimal instruction
Strong crisis management, problem solving skills, and ability to work under pressure