This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Data Center Engineer (Red Hat OpenShift) is a seasoned subject matter expert responsible for providing technical support to clients and working in medium to complex environments involving installation, integration, deployment, configuration, and fault management. This role includes not only implementation activities, but also pre-sales support, consulting, workshops, and proof of concepts. The engineer is expected to explain technical concepts clearly to clients, support solution discussions, and communicate the advantages and disadvantages of different options in a clear, concise, and unambiguous manner. The role involves compiling technical specifications, supporting client workshops, contributing to pre-sales activities, and helping design and validate solutions through proof of concepts. The engineer is also able to create alternative solutions as part of backup planning and risk mitigation.
Job Responsibility
Interacts with clients on site and remote to meet complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Responds to escalated client requests
Escalates complex problems to the relevant third parties
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
Included in higher complexity design work, with input to the design expected
Expected to take ownership of relevant technologies according to domain or specialization
Performs any other related task as required
Requirements
Red Hat OpenShift
Storage
Backup
Virtualization
Cloud
Hyper-Converged Infrastructure
DELL
VMware
Nutanix
Veeam
Rubrik
Cisco UCS Servers
Brocade SAN Switches
Cisco MDS SAN switches
Pure Storage
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Red Hat Certified Engineer
Red Hat Certified Specialist - OpenShift Virtualization
Red Hat Certified Specialist - OpenShift Automation & Integration