CrawlJobs Logo

Data Center & Critical Environments Programs & Governance Lead

jll.com Logo

JLL

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

135000.00 - 155000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

This leadership position is responsible for ensuring the delivery of Data Center programs across a dispersed portfolio including enterprise, colocation, hyperscale, edge computing environments, and/or critical spaces: Trading Floors, Labs & Clean Room environments. The role supports due diligence, transitions, quality assurance, assessments, operations and compliance of data centers with a primary focus on operational service delivery quality, reliability and client satisfaction.

Job Responsibility:

  • Provide data center operational direction and leadership at the account level to advance operational delivery quality for data center program management for both gray space and white space infrastructures
  • Build and maintain strong working relationships with key client representatives, acting as subject matter expert in data center operations and reliability
  • Implement standard business operating mechanisms including regular team meetings, strategic review forums, and analysis/reporting processes to ensure team alignment
  • Deployment and continuous alignment of the Critical Environments Playbook and related programs across existing and new accounts
  • Lead large teams through education and influence to optimize operational outcomes for data center/CEM global programs
  • Drive operational excellence within critical operational performance and compliance environments
  • Support a culture of 100% data center uptime according to JLL contractual parameters, exceeding customer expectations
  • Lead data center site assessments, JCAP site assessments, and other on/off-site deliverables for clients and JLL
  • Provide account-specific data center solutions and transition support for complex engagements and transformation programs in high-risk environments
  • Monitor market trends and changes to ensure JLL provides industry best practice in DC FM Operations delivery

Requirements:

  • Ability to interact with leadership, both internally and externally
  • Ability to interact with engineers and technicians at all levels
  • Develop business continuity and disaster recovery plans
  • Conduct regular operational audits, programmatic audits, safety audits and risk assessments
  • Ability to lead incident response and root cause analysis for system failures
  • Position requires up to 30% travel
  • Bachelor’s degree in engineering (Electrical, Mechanical, Civil, or related field) preferred or related experience
  • Minimum of 7-15 years data center operations experience related to FM service delivery
  • Thorough understanding of data center infrastructure, programs and systems related to operational delivery
  • Prior experience with development of mission critical programs, procedures, and DCIM/MCIM/CMMS systems
  • Demonstrated experience using analytics to trend and forecast outcomes and areas of risk.
  • Ability to articulate value proposition to clients and deliver solutions
  • Strong leadership capabilities to manage and influence large teams
  • Technical consulting and advisory skills
  • Candidates must be authorized to work in the United States without sponsorship.

Nice to have:

  • Experience with all levels of Data Center configurations and operation types: enterprise, collocation, hyperscale and edge computing environments
  • Background in critical environments operations, portfolio transitions and technical due diligence
  • Experience with risk management and technical training program development and compliance
What we offer:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
JLL - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Data Center & Critical Environments Programs & Governance Lead

Critical Environment Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
Netherlands , Middenmeer
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s (or HBO equivalent) degree with 4+ years of relevant industry experience
  • OR Master’s degree with 2+ years of relevant industry experience
  • Experience in operations-heavy and mission-critical environments, such as data centers, manufacturing, oil & gas, semiconductors, or power & energy sectors
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Establish and lead programs to: Ensure compliance with infrastructure standards
  • Drive cost and energy efficiency across critical systems
  • Oversee and coordinate Critical Environment (CE) audits and compliance verifications
  • Deliver a robust KPI reporting framework
  • Manage and maintain a comprehensive project portfolio
  • Implement and maintain a risk management framework
  • Serve as the subject matter expert on internal Microsoft CO+I standards related to uptime (availability), safety, and compliance
  • Manage projects of varying scale, including CAPEX investments, cost-of-goods (COGs) initiatives, and end-of-life (EoL) asset transitions
  • Communicate project and program status updates to stakeholders and escalate issues when necessary
  • Coordinate third-party vendor activities, ensuring adherence to safety protocols and operational standards
  • Fulltime
Read More
Arrow Right

Critical Environment Field Service Engineer

In alignment with our Microsoft values, we are committed to cultivating an inclu...
Location
Location
United States , Manassas
Salary
Salary:
102600.00 - 202800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Verification of citizenship due to citizenship-based legal restrictions
  • Passing a background check conducted through the CJIS criminal justice information system
Job Responsibility
Job Responsibility
  • Data Center Operations: Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure
  • Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity
  • Ensure compliance with data center business units and service-level policies
  • Engage with appropriate teams and resources to execute tasks or projects
  • Manage programs associated with the area of responsibility
  • Demonstrate conscientiousness on cost adheres to budget requirements
  • keep costs reasonable and contribute to staying within budget
  • Follow and adhere to safety and security policies and procedures
  • Report immediately any safety or security issues or concerns
  • Participate in Root Cause Analysis (RCA) process as appropriate
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Certain roles may be eligible for benefits and other compensation
  • Fulltime
Read More
Arrow Right
New

Senior Director, Critical Environments (Lab Operations)

We are seeking an industry veteran to serve as the Senior Director, Critical Env...
Location
Location
Taiwan , New Taipei City
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 20+ years of progressive experience in Critical Environments (Data Centers, Semiconductor, Pharma, or R&D Labs), covering operations, engineering, planning, and innovation
  • 15+ years of direct people management experience, specifically leading large technical teams (50-100+ staff) and 'managing managers' in a multi-site, matrixed environment
  • Bachelor’s degree in Engineering (Mechanical/Electrical), Facilities Management, or a related technical field is required
  • A Master’s degree or MBA is highly preferred
  • Professional Engineer (PE), Certified Facility Manager (CFM), or PMP is preferred
Job Responsibility
Job Responsibility
  • Executive Leadership & Organizational Strategy: Manage and mentor a high-performing organization of 100+ staff members through direct supervision of five specialized Directors
  • Foster a 'No Ego' culture of accountability and collaboration across diverse teams
  • Serve as the primary strategic partner to senior client stakeholders
  • Present complex technical and data concepts as clear business strategies to the C-Suite
  • Define the competency requirements and training standards for the entire critical environments organization
  • Operational Resilience & 24/7 Command: Oversee the Director of Critical Operations and Senior Director of Engineering & Ops Center to ensure 100% uptime in critical operations
  • Serve as the ultimate escalation point for major incidents
  • Lead executive communication, mitigation strategy, and systemic Root Cause Analysis (RCA)
  • Direct the strategy of the 24/7 Operations Center
  • Technical Governance & Engineering Excellence: Oversee comprehensive design reviews for MEP (Mechanical, Electrical, Plumbing) topology
  • Fulltime
Read More
Arrow Right

Critical Environment Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Fayetteville
Salary
Salary:
102600.00 - 202800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
  • 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Establish strong working relationships with customers
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
  • Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
  • Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
  • Ensure compliance with infrastructure operations standardization
  • Act as an escalation point for all facilities-related issues within the datacenter, escalating to the Data Operations Manager as needed
  • Management of small-to-medium projects from conception to completion
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards
  • Driving cost/energy efficiency projects
  • Identifying single points-of-failure at regional datacenter locations
What we offer
What we offer
  • Trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Additional benefits and pay information available at provided link
  • Fulltime
Read More
Arrow Right
New

Data Center Campus Director

As the Microsoft Data Center Campus Director, you will drive the delivery of wor...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Empower a culture of safety, security and compliance in all aspects of data center operations
  • Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your Metro
  • Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
  • Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro. This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
  • Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
  • Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
  • Collaborate with global and regional management teams and contribute to improvement programs
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
What we offer
What we offer
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right

Critical Environment Business Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our c...
Location
Location
United States , Atlanta
Salary
Salary:
81400.00 - 161800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
  • 1+ year(s) of experience with maintenance planning and execution
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Follows and adheres to processes and policy(ies) provided by security and safety governing partners
  • Reports immediately any safety or security issues or concerns
  • Participates in safety and security related Root Cause Analysis (RCA) processes as appropriate
  • Makes recommendations for improvements to safety and security processes or procedures
  • Fosters and exhibits a culture of safety
  • Ensures no unauthorized or unescorted personnel access in secured production environments
  • Manages and regularly audits physical access lists for personnel accessing secured production environments and related systems
  • Understands strategic vision as communicated by leaders
  • Identifies potential improvements aligned with this vision
  • Demonstrates conscientiousness on cost and adheres to budget requirements
  • Fulltime
Read More
Arrow Right
New

Design Manager - Mechanical Engineer

Rowan Digital Infrastructure is redefining how data centers are delivered—faster...
Location
Location
United States , Denver
Salary
Salary:
140000.00 - 160000.00 USD / Year
rowan.digital Logo
Rowan Digital Infrastructure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Accredited professional degree in Mechanical or electrical Engineering. Other related fields may be considered. EIT required. Sustainable design accreditation and/or professional licensure preferred
  • 5-7+ years of experience participating in and leading commercial or industrial MEP design project, with specific experience in data center critical cooling systems
  • 3+ years of hands-on experience overseeing MEP design and construction activities in the field with strong knowledge of HVAC and Plumbing best practices, safety standards, and quality control procedures
  • Proficiency in MS Office Suite, AutoCAD, REVIT, NAVISWORKS, and Blue Beam Revu
  • Knowledge of MEP design, control, communication, BMS/EMS, and construction practices and processes required
  • Knowledge of sustainability and integrated design guidelines
  • Knowledge of QA/QC and specification processes
  • Strong organizational skills and the ability to coordinate large teams and consultants
  • Ability to communicate and present ideas in a clear, concise, and professional manner both verbally and in writing
  • Experience communicating with senior leaders and executives at all levels of the organization
Job Responsibility
Job Responsibility
  • Lead, direct, and manage MEP engineering consultants in the design, permitting, and coordination of MEP engineering, specifically in the mechanical, plumbing, controls, and data center cooling disciplines
  • Coordinate with and ensure Rowan’s understanding of any MEP engineering related Customer design requirements on a project-by-project basis
  • Use previous experience with data center cooling strategies, including air cooled and liquid cooling solutions within the white space to guide and support the Rowan design Team and translate the customer's needs the Rowan design
  • Provide on-site field support as needed during construction, ensuring that MEP engineering work is executed according to design specifications and standards
  • Collaborate with the design and construction teams to address site-specific challenges and make recommendations to optimize designs for constructability
  • Interface with and serve Rowan’s commercial team and program managers with Subject Matter Expert (SME) level data and interpretation for key stakeholder decisions related to mechanical engineering
  • Support the preparation of construction documents (CDs), including drawings, specifications, performance modeling, and scopes of work, for MEP components of data center projects
  • As needed, review contractor work, submittals, and RFIs to ensure that MEP engineering elements adhere to Rowan's standards of quality and project requirements
  • Nurture and create relationships with permitting agencies, vendors, and client technical experts
  • Identify risks during all stages of the project lifecycle from site origination through operations
What we offer
What we offer
  • Hybrid working environment
  • Team building and educational opportunities
  • Generous benefits package including robust health benefits and a 401(k) company contribution
  • Unlimited PTO
  • Competitive compensation and bonus plan
  • Fulltime
Read More
Arrow Right

Data Center Metro Director

As the Microsoft Data Center Metro Director, you will drive the delivery of worl...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of Australian Citizenship to meet federal government security requirements
  • This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency
Job Responsibility
Job Responsibility
  • Empower a culture of safety, security and compliance in all aspects of data center operations
  • Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your Metro
  • Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
  • Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro. This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
  • Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
  • Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
  • Collaborate with global and regional management teams and contribute to improvement programs
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
What we offer
What we offer
  • trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy