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This Data Architect position is a member of 3Cloud’s Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client’s Azure Data Platform solution through the Managed Services teams processes, procedures, and tools. As a Data Architect, you will be a critical part of our core team that is essential to the success of our Managed Services division.
Job Responsibility:
Lead support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment
Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI
Consult, develop, and advise on Power BI, including governance, strategy, report development, performance
Consistently learn, apply, and refine skills around data engineering and data analytics
Proactively mentors junior team members and actively gives feedback on their work and performance
Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries
Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform
Takes responsibility for the quality of deliverables and solutions
Supports and participates in the estimating of work to be done by self and others
Communicate ticket status information to all associated parties and escalate cases as appropriate
Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms
Intentionally builds relationships with client teams
Prioritizes work appropriately, asks questions when priorities are unclear, and completes work accordingly
Quickly recognizes when escalation is needed and promptly acts
Create and maintain updated documentation for each client’s environment
Promote best practices for clients and internally to enhance and improve organizational processes
Periodically contributes to one or more 3Cloud internal communities
Requirements:
Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification and experience
Experience working in a support role and understanding standard support processes (i.e., ITIL)
3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)
Strong verbal and written communication skills
A passion for problem solving and learning new technologies
Client relationship skills and experience managing vendors
Ability to work in a fast paced, rapidly changing environment
Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change
Work remote, but not alone – with a team filled top to bottom with data analytics professionals
Ability to design large-scale Databricks Lakehouse architectures for healthcare environments
Deep understanding of Delta Lake patterns, medallion architecture, optimization and governance
Skilled at designing ingestion frameworks, transformation models, semantic layers, and orchestration patterns
Experience evaluating and improving existing data platforms, codebases, and pipelines
Ability to guide a team of engineers on best practices, code reviews, standards, and design patterns
Lead technical discovery sessions with clients
Create architectural documentation, mapping ~80–100 source systems into the data platform
Advanced SQL/Spark SQL performance expertise
Experience handling large codebases (100k+ LOC) and high-volume ingestion workloads
Experience with orchestration (ADF, Fabric, Databricks workflows, or similar)
Strong familiarity with multi-source healthcare environments: Epic Clarity, Caboodle, Health Catalyst, claims, EHR, scheduling, etc.
Understanding of data quality issues common in clinical and operational systems
Experience architecting solutions that meet HIPAA-compliant requirements
Ability to understand the Health Catalyst Power Platform accelerator at an architectural level
Define extension patterns and integration approaches between Databricks and Power Platform
Strong client-facing communication and consulting presence
Ability to work across delivery and managed services teams
Able to set standards, train others, and support a train-the-trainer model
What we offer:
Flexible work location with a virtual first approach to work
401(K) with match up to 50% of your 6% contributions of eligible pay
Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
Two medical plan options to allow you the choice to elect what works best for you
Option for vision and dental coverage
100% employer paid coverage for life and disability insurance
Paid leave for birth parents and non-birth parents
Option for Healthcare FSA, HSA, and Dependent Care FSA
$67.00 monthly tech and home office allowance
Utilization and/or discretionary bonus eligibility based on role
Employee Assistance Program to help with everyday challenges
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