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Capital One Logo Capital One · IT - Software Development

Data Annotator

Philippines, Muntinlupa City · Job Posted February 20, 2026
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Job Description

The Emerging Technologies Enablement Team (ETE) performs data labeling tasks that support machine learning model and AI development within the Tech organization and across Capital One. This team plays a critical role in reviewing, evaluating, and annotating data to train AI models with the highest quality, accuracy, relevance, fluency, and compliance standards.

Job Responsibility

  • Review and analyze AI-generated responses for accuracy, clarity, and relevance
  • Annotate data entry, perform data research activities according to Data Scientist instruction and Capital One guidelines
  • Assist in developing and refining annotation guidelines to ensure consistency and quality in the labeling process
  • Identify and report any data quality issues or anomalies encountered during annotation process
  • Manage workload appropriately
  • efficiently service multiple requests, work with AI development team or dedicated lines of business to execute within deadlines
  • Collaborate within teams and across teams as part of process initiatives and performance standards
  • Expected to maintain SME knowledge of processes and support production work to maintain workflow and meet established deadlines
  • Potential assignment or rotation across related sub-functions
  • Exhibits flexibility and responds quickly to meet changing business needs including other job-related duties that may be assigned from time to time

Requirements

  • Bachelor’s Degree or a combination of education and relevant experience in the field
  • Minimum of 1 year of relevant work-related experience in a BPO or similar industry
  • Good communication skills
  • Analytical skills and Critical Thinking Skills for content evaluation
  • Strong skills in writing and editing

Nice to have

  • Have a natural curiosity for learning new things and be energized by the opportunity to help shape and influence a new type of work
  • Have demonstrated consistently strong performance in Results Focus, Teamwork, and Customer Focus
  • Enjoy working with data and feel confident with working in spreadsheets
  • Have the ability to work autonomously with minimal supervision
  • Be a frequent and effective contributor to team discussions

What we offer

  • Healthy Body, Healthy Mind: You have options and we have the tools to help you decide which health plans best fit your needs
  • Save Money, Make Money: Secure your present, plan for your future and reduce expenses along the way
  • Time, Family and Advice: Options for your time, opportunities for your family, and advice along the way
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