Data and Systems Operations Analyst

• Collect, validate, and reconcile data from third-party sales, delivery, and online ordering platforms (e.g., DoorDash, Uber Eats, Toast, etc.) to ensure accurate integration into accounting systems
• Investigate and troubleshoot discrepancies, data flow issues, and system syncing errors across multiple platforms
• Support clients and internal teams in resolving issues with POS, accounting, and other connected systems
• Collaborate with accounting, IT, and operations teams to maintain reliable data processes and improve system integrations
• Assist in onboarding new clients and systems, including setup, data mapping, and verification of integrations
• Create and maintain documentation for workflows, troubleshooting steps, and best practices
• Develop and maintain Excel-based reports and dashboards for data reconciliation and performance tracking
• Identify opportunities to automate and streamline manual data or reporting processes

• Fast learner who can quickly adapt to new systems and processes
• Strong ability to analyze, investigate, and troubleshoot issues across multiple systems
• Must be comfortable with technology and various software platforms (not required to be an IT expert)
• Understanding of basic accounting principles and how transactional data flows through accounting systems
• Highly organized and detail-oriented, with excellent time management skills
• Strong communication skills, both written and verbal, for interacting with clients and team members
• Advanced Excel skills (data manipulation, formulas, pivots, lookups, etc.)
• Experience with Restaurant365 (R365) preferred but not required
• Bachelors degree in Accounting, Business, Information Systems, or related field, or equivalent experience

Experience with Restaurant365 (R365)

• Competitive compensation and benefits package
• HMO Day 1 + FREE dependent coverage
• De minimis and allowances
• Attendance bonus
• Paid time offs
• Company-provided work setup (laptop, monitor, accessories)
• Training, career growth, and global exposure
• A collaborative and supportive team culture