Data and Reporting Analyst - JIRA

• Identify, extract, and analyse delivery and engineering data from Jira and related systems to surface trends, risks, and improvement opportunities
• Design, build, and maintain reports and dashboards that clearly communicate complex data to stakeholders at all levels
• Ensure data quality and consistency, validating inputs and maintaining trusted, repeatable reporting processes
• Translate data into insights, providing clear commentary and recommendations that support decision‑making and operational improvements
• Collaborate with engineering, delivery, and product teams to understand context, pain points, and reporting needs
• Develop and maintain key performance metrics to track effectiveness, throughput, flow, and the impact of improvements
• Proactively identify patterns and outliers to highlight inefficiencies, blockers, or process failures
• Support continuous improvement initiatives through evidence‑based recommendations and tracking adoption of changes

• Strong experience in data analysis and reporting, ideally in a delivery or engineering environment
• Ability to convert raw data into clear visualisations, dashboards, and narratives that drive action
• Strong analytical and problem‑solving skills with a focus on accuracy and insight
• Proficiency with Jira and familiarity with extracting and shaping data from operational tools
• Experience with dashboard/reporting tools (e.g., Power BI, Tableau, Looker, or equivalent)
• Excellent communication skills, especially in simplifying complex data for non‑technical audiences
• Understanding of agile ways of working and delivery/reporting metrics (throughput, cycle time, WIP, velocity trends)

Jira Administration experience is desirable, including workflow configuration, custom fields, schemes, and data structure optimisation

• Hybrid working
• The chance to work in a cutting edge technical environment, adopting latest AI code generation activities
• Investment in your future career with a variety of learning and development opportunities
• No dress code - embrace the freedom to bring your whole self to work
• 25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
• A pension plan for your future
• Complimentary refreshments in all our offices