Data and Insight Analyst

• Processing and checking bulk data received into the business
• Validating bulk letter and trace processing
• Ensuring data received is processed correctly through to letter issue
• Performing basic data retrieval tasks (training provided)
• Processing data at various points in the collection process including letter send, dialler activity and litigation
• Collaborate with team members to ensure smooth workflow and timely completion of tasks
• Any other reasonable task or duty as requested by the Company, including providing support and guidance
• Providing insight and analysis on data volume trends to support process changes and business improvements

• Excellent working knowledge of Microsoft Excel
• An understanding of SQL and power BI would be an advantage
• Good communication skills
• Accuracy and attention to detail
• Ability to be a Team-player
• Good oral and written communication skills
• A can-do attitude and a willingness to progress their career in the company
• The ability to produce insight for the Data team lead to show trends and identify areas for improvement
• An understanding of how power BI would be an advantage

An understanding of SQL and power BI would be an advantage

• Salary up to £35,000 per annum depending on experience
• Hours of work 09:00 - 17:00
• Monday – Friday schedule (36.5 hours per week)
• Early finish Fridays
• Dress Down Fridays
• 30 days holiday (including Bank Holidays)
• Employee Assistance Programme
• Newly refurbished offices
• Free Mersey Gateway bridge pass
• Free parking
• Free tea and coffee facilities
• Free monthly lunch
• Company social events
• Full training provided
• Career development and progression opportunities
• Rapidly expanding multi-functional operation