Data and Analytics Specialist, HSBC

HSBC

Location:
China, Guangzhou

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are currently seeking an experienced professional to join our team in the role of Associate Director, Data and Analytics Specialist. Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Job Responsibility:

Functional Manager of engineer resources across multiple pods, reports to the Delivery Head of the global Omni-channel customer engagement solution
Provide support across the end-to-end global Omni-channel customer engagement solution using Cloud, Big data, micro-services, third party decision engine (PEGA CDH) and run lifecycle, utilizing skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
Provide thought-leadership to stakeholders across business and technical project dimensions solving complex business requirements
Co-Ordination and delivery for the global Omni-channel customer engagement solution with demand coming from multiple location and product owners while working with Dev teams globally across potential multiple locations including (Guangzhou, Pune, Hong Kong, Poland, London)
Support the solution architect to ensure that solutions and services are supported by the right architectures & systems
Ensures the level of automation within the team is optimized at all times, reducing the need for human intervention in the design, development and operational lifecycles, including decisions on tooling to achieve optimal performance
Responsible for production support, stability & improvements - removing long-term support issues, driving improvements and focus long-term stability of the Multi-channels customer engagement solution
Strong sense of ownership and accountability for quality deliverables and engineering related activities within the agile development lifecycle
Ability to resolve engineering related impediments together with the scrum team
Strong organizational awareness and a detailed understanding of our Business and the client
Keep up-to-date and have expertise on current tools, technologies and areas like Cloud, data, PEGA CDH, cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable
Build and expand the engineer team to support current and future market rollout

Requirements:

Strong experience scoping, planning and delivering projects using iterative software development lifecycles over multiple release cycles
10+ years of technology experience with project development and delivery in Agile model
Coding experience with Java, GCP and microservices, data solutions
Hands on experience with OAuth 2.0, OpenAPI and REST based services
Strong experience of postman and API lifecycle
Hands on experience on large scale data solutions using GCP services like DataProc, Dataflow, Cloud Bigtable, BigQuery, Cloud SQL, Pub/Sub, Cloud Data Fusion, Cloud Composer, Cloud Functions, Cloud storage, Compute Engine, Looker and Cloud IAM
Experience with application security (SSL, ForgeRock), networking and infrastructure
Hands on experience on DevOps and CI/CD pipelines
Strong leadership and management qualities with the ability to motivate others and lead by example
Excellent communication skill and the ability to interact professionally with diverse group of stakeholders, internally and externally and both technical and non-technical
Excellent organization awareness, commercial acumen and understanding of HSBC Strategy
Experience in effectively managing contractor and vendor teams
Experience of implementing real time corporate digital marketing campaigns application is a plus
Knowledge of PEGA CDH or equivalent tool is a plus
Previous experience as senior engineer lead on multiple large-scale product or enterprise designs
Knowledge of industry-wide technology trends and best practices
Ability to work in large, collaborative teams to achieve organizational goals
Passionate about building an innovative culture
High proficiency in both verbal and written English

Nice to have:

Experience of implementing real time corporate digital marketing campaigns application
Knowledge of PEGA CDH or equivalent tool

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
May 20, 2025

Expiration:
June 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Data and Analytics Specialist