Data and Analytics Director

Assists the Development Team to ensure a high-quality database, timely and accurate donor acknowledgement, strategy regarding mailing segments and importing/exporting of data.

• Communication: Effectively communicates with Development team and business office to ensure accuracy of data entry for gifts. Works with Mission staff to ensure accuracy of data, mailings, etc.
• Production: Runs and exports data for mailings, event invitations, phone calls, etc. Imports mailing data into database. Consistently cleans up database addresses, zip codes, etc. Prints and mails in-house special mailings. Ensures thank you letters mailed to donors within 24 hours of gift receipt. Assists Development Communications team with mailing counts, appeal codes, etc. Requests, edits and imports multiple thank you letters every month.
• Critical Thinking: Evaluates database and seeks opportunities to utilize it more efficiently. Thinks through data entry processes in order to streamline and keeps up to date on new database developments and how to implement them. Makes decisions regarding data entry in partnership with staff, Chief Development Officer and Business Manager. Attend strategic meetings with Development leadership team and outside consultants to determine strategy for mailings.
• Manage Staff: Manages a data entry team of 3 that consists of data entry 1, data entry 2/volunteer data entry, receptionist/in-kind data entry (and a seasonal staff during the last three months of the year). Ensures data entry is accurate and completed on time. Assigns tasks and assists with questions. Trains all Mission staff in the use of the database. In-house troubleshooter for database.
• Flexibility: Willing to take on other responsibilities as needed to support the work of the Mission.
• A genuine interest and passion for the Mission, Vision, and Values of Boise Rescue Mission Ministries.
• A self-starter and asks questions when needed
• A high level of thoroughness, accuracy and detail
• A team-player mentality with superior interpersonal and collaboration skills
• The ability to multitask and prioritize a number of projects
• Research skills on a variety of topics and will help to implement ideas
• Minimum Education: Bachelor's Degree or 3 years of experience managing a database
• Raiser's Edge/NXT or similar database experience (queries, data entry, etc.)
• Proficient in Microsoft Word/Excel/Outlook, internet research
• Supervisory experience
• Intermediate typing and computer skills
• Confident talking on the phone