Data and Analytics Consultant, CVS Health

CVS Health

Location:
United States, Franklin

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

Data and Analytics Consultant position at CVS Health focused on supporting the InsPro Insurance Administration System through troubleshooting, analysis, and collaboration with business teams to resolve production issues and improve system functionality.

Job Responsibility:

Triage, analyze, determine root cause, and resolve InsPro system production unexpected results
Analyze and determine root cause of unexpected production issues related to InsPro Insurance Administration System functionality
Determine impact of production related issues
Consult with SSI Business Areas to collaborate on resolution of InsPro production and testing issues
Create Service request documentation and enter service request tickets
Collaborate with SSI testing team during InsPro system release testing
Execute/lead remediation of production issues using SQL queries and Excel
Track, update, and report on InsPro System Production Issues in Workfront
Use SOAP to create APIs for root cause analysis
Attend and run daily production meetings
Collaborate with various business teams on InsPro System issues and modifications
Assist with implementation of InsPro System Releases
Configure, test, and audit InsPro system premium re-rating
Monitor outsourced operations via reports and SQL queries
Document WorkFront System issues
Create InsPro system functionality documentation

Requirements:

Deep understanding of InsPro System functionality (member enrollment, agent administration and commissions, premium administration, policy administration, claims administration, and correspondence)
Intermediate knowledge and experience with SQL and database tables
Advanced knowledge level and use of MS Excel (formulas and organization
lookups, pivot tables, analysis)
High level knowledge of SSI business processes
Experienced in collaboration and communication with cross functional teams
Bachelor's Degree

Nice to have:

Detailed understanding of how the InsPro System interacts and interfaces with business and vendor technology architecture
Experience with using SOAP or similar tool to create APIs

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Data and Analytics Consultant