This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join the Enterprise Operational Intelligence team at Advocate Health as an IT Data Solutions Systems Administrator, where you’ll maintain and optimize a reliable, up-to-date analytics infrastructure powering critical business decisions. You’ll work hands-on with industry-standard tools like Epic Cogito, PowerBI, and SAP Business Objects, supporting upgrades, managing configuration, and provisioning security, providing a dependable platform that enables a large team of analytics developers and thousands of users.
Job Responsibility:
Independently configure, test, monitor, and maintain analytical and operational BI platforms, systems, and servers to meet operational needs
Monitor analytical and operational BI tools and systems to ensure optimal performance
Monitor the usage of these systems to ensure that content created by developers adheres to policies, standards, and best practices
Train and educate analysts and end users on the usage of BI/reporting tools including managing upgrades/changes in all phases
Create and maintain job aids that support proper usage of BI/Reporting tools
Independently provide support for BI/reporting systems, including maintenance, upgrades, security changes, testing, license provisioning, issue resolution, participating in the on-call pool and supporting project go-lives
Apply security changes to BI/reporting systems, provisioning end user and developer access in accordance with organizational policy
Participate in efforts to consolidate and rationalize security configuration to ensure long-term sustainability, simplicity, and adherence to best practices
Manage the lifecycle of analytics content created on the platforms and systems, auditing the creation of new content to avoid duplication, monitoring usage, and retiring content in accordance with established processes
Provide accurate and complete documentation for all tasks, following industry and organizational standards
Independently manage project work and requests using appropriate tools and methodologies
Stay informed about the healthcare environment, EHR and BI technology, and industry trends to build professional skills and drive innovation
Mentor junior team members and provide expertise in the administration of BI/reporting systems
Requirements:
Epic certifications appropriate to job function (status of Certified or Accredited)
Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class
Bachelor's degree in Computer Science or a related field, or equivalent work experience with Epic Cogito and/or BI tools
Typically requires 5-7 years of experience in Epic applications and Business Intelligence tools
Exhibit strong analytical and logical thinking, creativity, and communication skills
Team player with a positive attitude and a strong commitment to customer service, along with a desire to learn healthcare-related systems and business processes
Familiarity with 3rd party BI tools and administration thereof
Comprehensive knowledge and understanding of both hardware and software
Proficiency with Microsoft Office and productivity tools
Understanding of EHR workflows and administration of the reporting in EHRs
Ability to manage and monitor projects, administer tasks, and communicate key milestones
Travel outside of workplace is required
Operates all equipment necessary to perform the job
Nice to have:
Bachelor's degree in Computer Science or a related field
The following Epic certifications are preferred: Cogito, Cogito Tools Administration, Cogito Project Manager, or any Caboodle or Clarity certifications
Managed and worked on large IT projects in a healthcare environment, particularly in Information Technology
Experience with ServiceNow ITIL and SPM modules
Strong background in data and analytics in the healthcare industry
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance