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Data Analytics and Business Process Improvement Manager

Singapore, Singapore · Job Posted May 05, 2026
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Job Description

Based in Singapore, the Data Analytics and Business Process Improvement Manager (AVP-level individual contributor) will drive data-driven process optimization and automation across the organization. In this role, you will analyze current data infrastructure and user workflows, shadow users to understand pain points, and implement modern solutions—ranging from advanced data analytics and AI tools to agentic (autonomous) automation—to streamline key processes and enhance management decision-making. Success in this position requires close collaboration with global product owners and cross-functional teams (Technology, Legal, Compliance, etc.), the ability to influence stakeholders without formal authority, and strict adherence to all internal policies, controls, and external regulatory requirements.

Job Responsibility

  • Drive data-driven process optimization and automation across the organization
  • Analyze current data infrastructure and user workflows, shadow users to understand pain points, and implement modern solutions—ranging from advanced data analytics and AI tools to agentic (autonomous) automation—to streamline key processes and enhance management decision-making
  • Collaborate with global product owners and cross-functional teams (Technology, Legal, Compliance, etc.)
  • Identify, collect, extract data from various sources
  • Perform data cleaning, wrangling, and transformation
  • Develop and maintain efficient data pipelines
  • Design and conduct statistical and machine learning models
  • Develop and implement predictive models
  • Collaborate with business stakeholders to seek out opportunities to add value from data through Data Science

Requirements

  • Analytical & Process Improvement Expertise: Proven experience in data analytics and business process improvement, including mapping complex workflows, analyzing data to pinpoint inefficiencies, and identifying high-impact opportunities for efficiency gains and automation
  • Automation & AI Proficiency: Hands-on proficiency with modern technologies (advanced analytics tools, AI/ML solutions, and process automation platforms) to design and implement improvements and develop insightful data visualizations/dashboard reports for decision support
  • Collaborative Influence: Excellent collaboration and stakeholder management skills with a track record of working effectively across global product teams, technology groups, and support functions (e.g. Legal, Compliance) to drive initiatives and build consensus without direct managerial authority
  • Communication & Problem-Solving: Strong ability to engage with end-users (e.g. through process shadowing) to understand business needs, translate complex data findings into clear, actionable recommendations, and communicate process improvement plans to both technical and non-technical audiences
  • Governance & Risk Mindset: Demonstrated commitment to governance, risk management, and compliance – ensuring all proposed solutions and process changes strictly follow internal policies, control standards, and external regulatory requirements

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