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Data Analyst - Location: Remote in UK (once per month team meeting in London) - Hours: Monday - Friday, 37.5 hrs per week - Salary: £40,000 to £48,000 per annum - Reporting To: Manager of Solutions Engineering
Job Responsibility:
Customer and publisher analytics
Internal reporting and decision support
Data engineering collaboration with KABS (Kortext Digital Transformation Team)
Operational and BAU work
Requirements:
Customer and publisher analytics
Deliver bespoke usage and engagement reports for universities, NHS Trusts and publishers with quick turnaround
Build, maintain and provision access to customer-facing Power BI dashboards (e.g. publisher, university, DDA and OER reporting)
Produce recurring publisher reports (monthly/quarterly) and respond to ad-hoc requests for usage, collection, turnaway and access-code data
Support international customers and partners against tight, business-critical deadlines
Internal reporting and decision support
Build and maintain internal dashboards for internal departments
Support recurring strategic analytics workstreams and dashboard refresh cycles
Produce and refresh Power BI reports for academic-year transitions, contract renewals and commercial reviews
Collaborate with the KABS Python development team on data ingestion, metadata, semantic models and pipelines, with the ability to read, write and review Python (including PRs, helper scripts and shared notebooks)
Support the migration of analytics workloads to Microsoft Fabric, including workspace setup, data modelling and source integration
Investigate and triage data quality issues end-to-end, tracing problems back to source systems, semantic models or Python pipelines, and working with engineers to fix them
Run and maintain recurring BAU tasks and tickets, including scheduled reports
Manage Power BI access, RLS, dataset refresh issues, gateways, and account or permission changes
Document standard operating procedures and contribute to team knowledge-sharing to reduce single-point dependency