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Job Description - IT Onsite Contractor for Booking Holdings India COE. Responsibilities include asset provisioning and inventory data management, COE technical support activities, and other IT activities as needed.
Job Responsibility:
Provision laptops, peripherals and accessories for all employees
Maintain up-to-date inventory of hardware assets on ServiceNow and Jira Service Desk
Successful on-boarding of new hires with laptops and peripherals
Support onsite audio video issues, meeting room checks, events readiness
Take care of required L1 interactions with the Priceline IT support team
IT activities for the new site: inventorying, product checks, UAT
Interact with vendors for device repairs, onsite maintenance, corrections
Requirements:
Experience in Mac or Windows imaging using ABM, Jamf, Autopilot
Experience in Google Workspace: Gmail and settings, Google groups, Drive
Experience with MS Excel / Google Spreadsheet and basic formulas
Experience with any ticketing tool: ServiceNow preferred
Acceptable English language communication skills
Nice to have:
Experience in or knowledge of Cisco collaboration audio/video solutions for meeting rooms