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Data Analyst

https://www.randstad.com Logo

Randstad

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Location:
India , Pune City

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Analytics Analyst will contribute to HMH’s enterprise analytics initiatives, supporting customer-facing teams including Marketing, Sales, Customer Success, Tech Support, Customer Service, and Professional Services. This role requires strong dashboard development skills using Tableau, Tableau Pulse+, CRM Analytics (CRMA), and Power BI, with a solid understanding of business operations and data storytelling. This collaborative role requires strong communication skills.

Job Responsibility:

  • Support the development and maintenance of interactive dashboards using Tableau, Tableau Pulse+, CRMA, and Power BI to support strategic and operational decision-making
  • Translate complex datasets into intuitive visualizations tailored to different business audiences
  • Assist in implementing security and role-based views
  • Partner with Rev Ops and customer-facing teams to define KPIs, reporting needs, and data sources
  • Deliver insights across the customer lifecycle—from lead generation and sales conversion to onboarding, support, and retention
  • Assist in post-sales analytics and reporting as needed
  • Ensure data accuracy, consistency, and integrity across dashboards and reports
  • Collaborate with data engineering and governance teams to align source systems, definitions, and refresh schedules
  • Support BI tool adoption activities
  • Assist with exploring new features and tools
  • Provide training and documentation to business users on dashboard usage and interpretation
  • Remain informed of relevant tool updates

Requirements:

  • 2+ years of experience in analytics or BI roles
  • Proficiency in Tableau, Tableau Pulse+, CRM Analytics, and Power BI
  • Strong understanding of Salesforce data structures and customer-facing business processes
  • Exposure to Rev Ops or similar cross-functional teams preferred
  • Strong English Language Proficiency
  • Immediate Joiner

Nice to have:

  • Tableau or CRMA certifications
  • Experience with Gainsight, Salesforce Sales Cloud, and Service Cloud
  • Familiarity with SQL, Python, or R for data manipulation and analysis
  • Familiarity with AI tools and processes

Additional Information:

Job Posted:
December 22, 2025

Expiration:
December 28, 2025

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