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Office Angels Logo Office Angels · IT - Software Development

Data Analyst

United Kingdom, London 40000.00 - 45000.00 GBP / Year · Job Posted June 28, 2026
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Job Description

This fast-growing, award-winning consumer health startup is on a mission to improve the lives of people through innovative solutions. What began as a simple idea has rapidly scaled into an international success, with products now used across the UK, US and Canada. With a strong focus on purpose-driven innovation, the business combines science, empathy, and creativity to deliver meaningful impact. Data sits at the heart of decision-making, and the team is passionate about using insights to drive both commercial growth and positive social outcomes.

Job Responsibility

  • Build and analyse cohort models to track behaviour over time
  • Develop LTV frameworks and identify high-value customer segments
  • Track acquisition channels including referrals, word-of-mouth and paid media
  • Analyse subscriber growth and purchase behaviour
  • Monitor website performance (sessions, conversion rates, drop-off)
  • Support A/B testing and interpret results
  • Connect and manage data across e-commerce, CRM, marketing and survey tools
  • Build and maintain dashboards highlighting key business metrics
  • Analyse repeat purchase behaviour and campaign performance
  • Provide actionable insights to improve retention and engagement
  • Design surveys and analyse customer sentiment (NPS, CSAT)
  • Translate qualitative and quantitative feedback into business actions

Requirements

  • Previous experience in a data analyst role (e-commerce/DTC preferred)
  • Strong SQL skills and confident working with complex datasets
  • Experience with BI tools (e.g. Looker, GA4, Metabase or similar)
  • Experience in cohort analysis, retention or LTV modelling
  • Strong communication skills - able to turn data into clear insights
  • Comfortable working independently in a fast-moving, small team

Nice to have

  • Python or R
  • Experience with Shopify or e-commerce data stacks
  • Familiarity with dbt, Segment or similar tools

What we offer

  • Competitive salary (£40-45k)
  • 25 days holiday (pro-rata) plus bank holidays
  • Hybrid working
  • Core hours: 9:00 AM - 5:30 PM, Monday to Friday
  • Monthly wellbeing budget to support your health
  • Relaxed and friendly office environment
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