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Data Analyst

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StockX

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a detail-oriented and analytical Data Analyst to transform Customer Service and operational raw data into actionable insights that support strategic decision-making across the organization and within Customer Service. In this role, you will work closely with cross-functional partners to interpret complex datasets, build reports, and develop scalable processes for ongoing analytics needs.

Job Responsibility:

  • Collect, clean, and validate large datasets from multiple internal and external sources
  • Conduct exploratory data analysis (EDA) to identify trends, patterns, and anomalies
  • Build and maintain dashboards, visualizations, and reporting tools to support leadership and stakeholders
  • Translate data findings into clear, concise business insights that drive operational and strategic decisions
  • Partner with product, engineering, finance, and operations teams to understand analytical needs and provide data-driven recommendations
  • Perform ad-hoc analyses to support initiatives related to growth, product performance, and operational efficiency
  • Develop and maintain scalable data pipelines and automated reporting workflows
  • Ensure data accuracy, consistency, and integrity across systems
  • Identify opportunities to improve data collection and measurement frameworks
  • Present insights and recommendations to technical and non-technical audiences
  • Work closely with stakeholders to define metrics, KPIs, and reporting cadences
  • Document methodologies, data dictionaries, and analytics processes

Requirements:

  • Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field
  • 3+ years of experience in data analysis or business analytics
  • Strong proficiency in SQL, including writing complex queries
  • Experience with data visualization tools (e.g., Tableau, Looker, Power BI, Mode)
  • Proficiency with Python or R for data manipulation and analysis
  • Strong analytical thinking, problem-solving, and attention to detail
  • Ability to communicate complex findings to wide-ranging audiences

Nice to have:

  • Experience working with large, complex datasets or cloud data warehouses (e.g., BigQuery, Snowflake, Redshift, DataBricks)
  • Familiarity with A/B testing methodologies
  • Knowledge of statistical modeling, forecasting, or machine learning concepts
  • Experience working in an e-commerce, marketplace, or tech environment
  • Experience working with customer service data
  • Data-driven mindset with excellent critical-thinking skills
  • Strong prioritization and project management abilities
  • Curiosity and eagerness to dig into data to uncover insights
  • Ability to work independently in a fast-paced environment

Additional Information:

Job Posted:
February 18, 2026

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