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The Data Analyst, Risk role is responsible for analysis and reporting that supports our Fraud & Risk Operations team and other business partners across Wave. In this role, you'll be responsible for using Risk data to deliver reporting, insights and analysis that drive decision- making for our Fraud & Risk Operations at Wave, while developing recommendations to support Wave’s lines of business.
Job Responsibility:
Develop analysis and reporting to track business patterns and trends for our Fraud & Risk Operations team
Build and deploy rules with our Risk monitoring systems in partnership with the Risk Leadership team to help detect and prevent merchant fraud, credit, and compliance risk
Work with stakeholders across Fraud & Risk, Financial Service Operations, Customer Success, and Product to understand their challenges and goals, identifying analysis opportunities and tools to support strategic decision-making
Take the lead on improvements to Wave’s risk infrastructure, processes and procedures to reduce losses and improve the customer experience
Partner with fellow data analysts and data scientists to develop new analysis tools and to document best practices
Facilitate the creation of reporting dashboards (via Looker), establishing and interpreting the performance of key metrics, and advocating for experimental best practices as we evolve the analytical maturity of the company
Partner with Machine Learning engineers to interpret Risk ML models and share insights with business stakeholders
Extract and transform data for use by stakeholders, ensuring data integrity in partnership with our Data Engineering team
Requirements:
2+ years of experience in merchant Fraud & Risk Analytics, with payments fraud experience preferred
Degree in Mathematics, Statistics, Economics, Data, or a related quantitative field
Strong SQL skills with experience querying large and complex datasets
Working knowledge of fraud and/or credit underwriting/adjudicating, with experience working in a payments or Fintech space
Financial Services experience, especially with Payments, Payroll, Banking, or Accounting industries
Previous experience developing reports and dashboards with Looker (or equivalent data visualization platforms)
Ability to effectively communicate complex matters and requirements between audiences, both visually and verbally
Proactive, autonomous, and able to partner with business and engineering stakeholders to support the delivery of key projects
Possess business acumen to identify and evaluate key performance indicators and provide recommendations that drive decision-making and propel business value
Nice to have:
Experience with Python for data analysis is an asset
Experience using dbt to transform and deploy data models an asset
What we offer:
Bonus Structure
Employer-paid Benefits Plan
Health & Wellness Flex Account
Professional Development Account
Wellness Days
Holiday Shutdown
Wave Days (extra vacation days in the summer)
Get A-Wave Program (work from anywhere in the world up to 90 days)