Data Analyst III - Analytics/Information Solutions

• Evaluating and resolving complex technical issues
• Generating appropriate communication, process, and educational plans to identify and remove obstacles to change
• Coordinating the discovery, distribution, and completion of analytical requests through ServiceNow
• Serving as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools
• Participating in decision making, strategy, performance improvement, and other key operational goals
• Taking an active role in projects and requests
• Participating in team and project meetings and providing input on solutions to improve outcomes
• Supporting and transferring knowledge to peers and staff
• Maintaining high professional standards by participating in peer review
• Ensuring standardized development
• Exhibiting excellent customer service skills

• Bachelor's degree and three years directly related experience
• or a high school diploma and seven years directly related experience
• or a Master's degree and 1 year directly related experience
• Must possess strong interpersonal, project management, analytical and communication skills
• Must be able to demonstrate expert skills in framing analytic problems, identifying key stakeholders, acquiring, and preparing data, selecting, and applying analytic tools, and producing actionable results
• Epic Certification or Proficiency preferred

Epic Certification or Proficiency