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MUSC Health Logo MUSC Health · IT - Software Development

Data Analyst III - Analytics/Information Solutions

United States, South Carolina Employment contract · Job Posted April 24, 2026
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Job Description

The Data Analyst III reports to the Manager of Epic Platform Intelligence in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Data Analyst III provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process, and educational plans to identify and remove obstacles to change mitigating the disruption of development. Coordinates the discovery, distribution, and completion of analytical requests through ServiceNow. Serves as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools while participating in decision making, strategy, performance improvement, and other key operational goals. Takes an active role in projects and requests; participates in team and project meetings and provides input on solutions to improve outcomes. Supports and transfers knowledge to peers and staff, maintains high professional standards by participating in peer review, ensures standardized development, and exhibits excellent customer service skills while performing assigned tasks.

Job Responsibility

  • Evaluating and resolving complex technical issues
  • Generating appropriate communication, process, and educational plans to identify and remove obstacles to change
  • Coordinating the discovery, distribution, and completion of analytical requests through ServiceNow
  • Serving as a subject matter expert in all areas of enterprise analytics supporting analytic solutions such as reports, dashboards, and other analytic tools
  • Participating in decision making, strategy, performance improvement, and other key operational goals
  • Taking an active role in projects and requests
  • Participating in team and project meetings and providing input on solutions to improve outcomes
  • Supporting and transferring knowledge to peers and staff
  • Maintaining high professional standards by participating in peer review
  • Ensuring standardized development
  • Exhibiting excellent customer service skills

Requirements

  • Bachelor's degree and three years directly related experience
  • or a high school diploma and seven years directly related experience
  • or a Master's degree and 1 year directly related experience
  • Must possess strong interpersonal, project management, analytical and communication skills
  • Must be able to demonstrate expert skills in framing analytic problems, identifying key stakeholders, acquiring, and preparing data, selecting, and applying analytic tools, and producing actionable results
  • Epic Certification or Proficiency preferred

Nice to have

Epic Certification or Proficiency

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