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Acorns is seeking a Data Analyst I to serve as a key partner for our Core Experience team, specifically focused on our Investing and Banking product lines. In this role, you will leverage data to optimize the customer journey, working at the intersection of Product, Finance, and Operations to ensure our core features deliver maximum value to our customers. You will play a vital role in shaping the product roadmap by transforming raw data into actionable insights that drive retention and enhance the overall customer experience.
Job Responsibility:
Collaborate with the Core Experience team to drive the ideation and rigorous analysis of product experiments
Partner with Product, Finance, and Operations to build and maintain robust reports and dashboards specifically for our Core Experience product lines
Write and optimize complex SQL queries to extract data from various sources for deep-dive analysis
Utilize Databricks and DBT to transform raw data into clean, accessible datasets for the broader team
Design and manage intuitive Tableau dashboards that track key performance indicators (KPIs) for Investing and Banking features
Monitor customer behavior and product performance using Amplitude to identify opportunities for friction reduction and growth
Work with managers and cross-functional teams to establish priorities, including new infrastructure and tool building
Requirements:
3-5 years of Analytics experience, preferably supporting product development or financial services
Strong SQL skills for data extraction and experience with data visualization tools like Tableau
A solid understanding of statistical concepts and hands-on experience of A/B testing methodologies and product experimentation
Familiarity with modern data stack tools such as Databricks, DBT, and product analytics platforms like Amplitude
The ability to translate complex numerical findings into clear, persuasive recommendations for non-technical stakeholders in Finance and Operations
Hunger to deliver game-changing products
Exceptional drive and precision in delivery
A belief that your work is tied to your life's mission
Optimistic about the potential of societal change
What we offer:
Competitive salary and stock options
A comprehensive benefits package for you and your family
Flexible work location, hours, and paid time off
401(k) matching
Monthly Acorns account contribution & GoHenry account for your family
Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
Roots Leadership Program for Emerging Leaders
Community week onsite gatherings and various virtual events