Data Analyst / Data Centre Operations Analyst Job at 360 Resourcing Solutions (Wakefield)

Data Analyst (for Enterprise Architecture Repository)

We are currently seeking a Data Analyst (for Enterprise Architecture Repository)...

Location

India , Pune

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Experience with EA tools (e.g., OrbusInfinity)
Proficiency with data quality analysis, reconciliation, and lifecycle management
Understanding of technology lifecycle concepts (EOL/EOS)
Familiarity with cloud platforms and cloud‑deployment metadata (Azure, AWS, on‑prem hybrid)
Ability to analyse system inventories, metadata, and key attributes (owners, DR, resilience, cost centres)
Experience with ITSM/CMDB frameworks (ServiceNow CSDM preferred)
Understanding of TBM taxonomy and IT cost‑allocation principles
Strong Excel/Power BI / data‑manipulation capabilities
Requirements gathering and stakeholder interviewing
Ability to map business services, capabilities, and processes to underpinning systems (IBS mapping)

Job Responsibility

Support enterprise‑wide technology, system, and service mapping across multiple data domains including EOL/EOS lifecycle management, cloud deployments, TBM taxonomy alignment, Operational Resilience/DR attributes, and Important business‑service mapping
Engage with architecture, technology owners, finance teams, and operational SMEs to reconcile data, enhance BAU processes, improve data governance, and maintain the accuracy of system inventories and architecture repositories
Contribute to project governance, vendor engagement, and reporting
Ensure data for EMEA systems held in OrbusInfinity Architecture tool is accurate for regulatory Operational Resilience mapping, vendor mapping, End of Life records, and quality data for future ServiceNow import
Enhance processes to maintain data as part of BAU

Senior Process Analyst

You will be leading the definition, analysis and optimisation of core end-to-end...

Location

United Kingdom , Waterloo

Salary:

Not provided

Currys plc

Expiration Date

Until further notice

Requirements

Proven experience of working on a large-scale, end-to-end process initiative within a complex organisation
with a track record of delivering measurable process improvement outcomes
Strong knowledge of process design best practices and methodologies
including BPMN, Lean and/ or Six Sigma principles
Experience of identifying and scoping automation opportunities
including an understanding of AI-enabled process automation and the ability to assess feasibility and business value of potential solutions
Skilled in as-is process discovery and to-be process design
able to produce clear, high-quality process documentation that can be understood by both business and technical audiences
Experienced in facilitating process workshops and collaborative design sessions with cross-functional stakeholders
able to drive alignment and consensus across diverse groups

Job Responsibility

Define and document core end-to-end B2B processes within the Right First Time programme, establishing clear process ownership, scope and performance baselines
Conduct structured pain point analysis across B2B processes
using data, stakeholder interviews and process observation to identify root causes/ impacts
Design optimised future-state processes using best practice process design techniques
ensuring changes are pragmatic, measurable and deliverable
Identify and assess automation opportunities across B2B processes
working with the central AI team to evaluate feasibility, prioritise opportunities and define requirements for AI-enabled solutions
Engage and manage stakeholders across B2B and our wider business
facilitating workshops to co-design processes, validate pain points and build buy-in for change
Support the definition and maintenance of a process improvement roadmap for the B2B Right First Time programme

Applications Development Senior Programmer Analyst - AB-Initio

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-14 years of relevant experience in design development using ETL Tools - AB-Initio / MS SQL Server Technology
Must have worked on Various Ab-Initio Products like EME/Express-IT and Experience in Continuous Flows
Must be Familiar with ETL Concepts and good on Implementing them.
Experience in systems analysis and programming software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Business Intelligence and Data warehousing concepts
Should have Exposure to ETL Tool Ab-Initio with relevant years of experience
Good Experience in Using Ab-Initio Conduct>IT components (for e.g. (Reformat, Scan, Rollup).

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
Apply fundamental knowledge of programming languages for design specifications.
Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
Serve as advisor or coach to new or lower-level analysts
Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
Has the ability to operate with a limited level of direct supervision. · Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

People Services Analyst

We are looking for an expert in Excel reporting to analyze and manage the admini...

Location

Greece , Athens

Salary:

Not provided

Coca-Cola HBC

Expiration Date

Until further notice

Requirements

Min. 1-2 years of experience in reporting and analytics, working with Excel
Both verbal and written fluency in English (must)
Logical thinking, with attention to detail
Interest in HR, employee life cycle
Preferably experience in an international shared service center
Preferably experience with Workday and/or SAP

Job Responsibility

Perform routine analysis and create standard as well as customized reports when requested by line manager, stakeholders etc.
Identify and respond to internal and external customers’ needs, actively delivering customer service, which exceeds customer expectations.
Execute HR administrative operational activities related to any lifecycle event of the employee, documentation handling, data management, benefits, pre-payroll tasks and other HR services.
Make productive use of technology tools and systems to ensure effective service delivery and accurate data management.
Ensure effective customer relationships are established and maintained through providing a prompt service by fully understanding clients’ needs and requirements.
Deliver high quality service to the Shared Service Centre customers.
Monitor process documentation and update when needed (Training materials/OP validity).

What we offer

Development opportunities
Equal opportunity employer
Medical Insurance
Supportive team

Program Management Intmd Analyst - Third Party Management

The Program Mgmt Intmd Analyst is a developing professional role. Deals with mos...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years relevant experience
Bachelor's/University degree or equivalent experience
Good interpersonal skills and ability to work in a global team
Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
Customer focus
Attention to detail with strong emphasis on quality
Ability to work and think independently
Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach

Job Responsibility

Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
Responsible for the review and analysis of the financials including investigation of variances noted for the period
Reports to the Business Management Office Head any inconsistencies or improprieties noted during the review
Identifies primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan
Analyzes data to ensure proper accounting booking procedures have been followed
Ensures timely booking of accrual entries for the Centre
Reviews and analyzes payments and ensure expenses are charged to the proper cost center
Provides timely, relevant and accurate reporting & analysis of the results of performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan
Monitors monthly productivity and provides inputs to ensure timely reporting of Productivity Saves
Maintains hiring and attrition tracker

Fulltime

Remote Analytics Specialist

As a Remote Analytics Specialist, you’ll turn complex data into clear insights t...

Location

Australia , Tempe

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experience in a Data Analyst, Business Analyst, or Insights Analyst role
Strong SQL skills (BigQuery or similar) with the ability to analyse large datasets
Hands-on experience with Power BI or similar visualisation tools
Advanced Excel skills and confidence working with complex data
Strong communication and data storytelling skills, including PowerPoint
The ability to translate data into clear, actionable recommendations
Experience working with stakeholders and influencing outcomes across different teams
A proactive, self-driven mindset with the ability to manage competing priorities
Prior experience of working in eCommerce, or customer operations/contact centres is highly regarded but not essential

Job Responsibility

Analyse operational and customer data to identify trends, performance drivers, and root causes
Develop and maintain dashboards and reports (primarily in Power BI) to track key metrics and business performance
Translate data into actionable insights that inform strategy and continuous improvement initiatives
Partner with stakeholders across Sales, Customer Resolutions, and Experience Design to influence decisions and prioritisation
Collaborate with global analytics teams to align on tools, frameworks, and best practices
Produce regular and ad hoc analysis to support local business needs and strategic initiatives
Communicate insights through clear storytelling, tailored to both technical and non-technical audiences

What we offer

5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
24/7 access to Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers)

Fulltime

Helpdesk Analyst

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced Excel/VBA
Planning & scheduling knowledge
Knowledge of Call Centre management best practices
Solution driven and result oriented
Process analytical skills in a call center environment
Ability to create well organized, accurate, and concise material and work documentation
Ability to create and maintain data bases
Strong hands-on knowledge of work force management tools
Graduate degree required
2-5 years prior experience in a Call Center Operations environment with strong understanding of Service Desk operations.

Job Responsibility

Accurately predicts headcount or production heads required, handle time and staff shrinkage by work type
Identify gaps in coverage and propose new shifts or realignment along with hiring plans
Continuously monitor the performance against the plans and refine and redefine assumptions as and when required
Thorough understanding of all call center metrics and SLA mapping, monitoring and reporting
Proficiency in Advanced Excel and VBA in data modelling along with building WFM dashboards and automations
Expert in manual staffing and forecasting for call centres
Run “what-if” scenarios for operations or other support groups as requested
Implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators
Develop schedules to meet contact volumes and service levels
Utilize specialized software tools to manage and determine optimal staffing requirements, staffing counts, optimal work schedules and meet multi system requirements for service level objectives, forecast staffing levels for multiple call center teams.

Fulltime

Consumer & Shop Insights Sr Analyst

Overview The PFUS Insights Senior Supervisor role will work primarily with the ...

Location

India , Hyderabad

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

A junior/mid-level Insight or Analytics professional with experience in a leading consumer goods company. 10 years+ experience
Education: Masters / Graduate in Economics, Mathematics, Marketing or Management
Language: Fluent English
Can synthesize multiple, disparate data sources into compelling growth strategies. Formulates a strong POV and can articulate future scenarios and is an exceptional story-teller
Strong collaborator
Interested and motivated by working with others. Actively creates and participates in opportunities to co-create solutions across markets or brands
will be willing and able to embrace Responsive Ways of Working
Can easily see how insights/research learning can improve businesses impact and frames up reporting efforts and opportunities to inform business decisions
Proven analytics, shopper research experience, consumer insights experience or commercial experience in combination with strong analytical skills
High degree of familiarity with CPG and Food & Beverage industry data sources, including Nielsen/IRi (POS and HH panel), GlobalData, Kantar, etc.

Job Responsibility

Execute Against Team Charter (SLA) For Reporting & Analytics For PFUS
Create category and brand performance analyses by leveraging retail performance data and identifying opportunities to further fine-tune and improve performance
Execute market- and brand-level reporting for customer KPI performance (utilising dashboards, templated decks, and reporting tools)
Provide business performance explanations, incorporating considerations beyond retail performance drivers
Clearly articulate business performance, key drivers, and optimisation opportunities
Monitor key channel, customer, competitor, and emerging player performance, and execute reporting at required intervals
Respond to ad-hoc follow-ups (double-click analyses) with relevant tables, charts, and narratives
Support Reporting Leads, Senior Managers, And Directors In Delivering Against Information Needs Articulated By Business Partners, Addressing Business Questions And Process Requirements
Lead and deliver against the needs of stakeholders, requestors, and end users
Identify whitespace opportunities within the business and develop roadmaps to unlock growth areas

Fulltime

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Data Analyst / Data Centre Operations Analyst

Job Description

Job Responsibility

Requirements

What we offer

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