Data Analysis / Sales Operations Analytics Manager

• Lead the development and continuous improvement of end-to-end sales analytics and reporting capabilities across the full customer journey, including leads, visits, test drives, conversion, delivery, retention, and repurchase
• Build and maintain robust sales performance dashboards, KPI frameworks, and automated reporting systems to provide real-time business visibility and actionable insights
• Analyse sales, channel, customer, and regional performance data to identify trends, opportunities, operational risks, and areas for improvement
• Deliver regular commercial performance reviews and present insights and recommendations to senior stakeholders and leadership teams
• Support forecasting, demand planning, and sales strategy development through predictive analytics and data-driven modelling
• Partner with Marketing and CRM teams to analyse customer behaviour, segmentation, and conversion trends to support precision marketing and personalized customer engagement strategies
• Work collaboratively with IT and digital teams to enhance CRM systems, reporting tools, and sales platforms to improve automation, efficiency, and data quality
• Conduct root cause analysis to understand performance gaps and recommend practical actions to improve commercial effectiveness and customer outcomes
• Drive continuous improvement in data governance, reporting accuracy, analytical capability, and business intelligence processes
• Support the wider business in developing a data-led culture and promote best practice in reporting and analytical decision making

• Experience in sales operations, commercial analytics, business intelligence, or data analysis within an automotive OEM environment
• experience within new energy vehicles is advantageous
• Strong expertise in sales performance analysis, data modelling, forecasting, customer insights, and commercial reporting
• Proven ability to translate complex datasets into clear business recommendations and operational improvements
• Advanced Excel skills, including pivot tables, formulas, and data manipulation techniques
• Strong SQL capability and experience working with large datasets and multiple data sources
• Experience using Power BI, Tableau, or similar visualization and dashboarding tools
• Excellent stakeholder management and communication skills with the ability to influence and present at different levels of the business
• A proactive, commercially minded, and solutions-focused approach with strong attention to detail
• Ability to manage multiple priorities and deliver high-quality insights within fast-paced environments
• A passion for continuous improvement, innovation, and data-driven decision making

Knowledge of Python or R for analytics, automation, or statistical modelling is beneficial

• 25 days’ holiday plus bank holidays
• Pension scheme access
• Annual bonus - non contractual
• Private Healthcare
• Access to the Employee Car Ownership Scheme
• Group income protection based on length of service
• Family Friendly policies
• Exclusive Employee discount, wellbeing and recognition platform #ForUSLOT