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Through the Defence Assistance Program (DAP) our Support Officers support Endeavour employees who assist Defence personnel to focus on their core duties. Endeavour Foundation deliver the DAP program in partnership with Defence at ten sites nationally.
Job Responsibility:
Provide full supervision and on-the-job training to the Supported Personnel
Identify the tasks to be undertaken for each administrative support activity
Manage timeframes for delivery of services with Defence Personnel using the Services at the time an administrative support job is lodged
Schedule daily DAP Team workloads to ensure administrative support requirements are completed on time
In consultation with Defence Personnel, set quality control standards and ensure these standards are maintained
Facilitate the integration of the Supported Personnel into the Defence workplace
Notify the Defence Representative of any closures or reduced staffing due to absences of DAP Team members
Participate in on-the-job training and meetings and comply with Endeavour Foundation’s and Defence policies and procedures
Requirements:
Must be a 'people person' with good communication skills
Experience working with people with a disability preferably in an employment setting
Demonstrated experience in coaching individuals and delivering learning opportunities, preferably for those with disability
Skills and knowledge associated with working within a positive behaviour support framework
Interpersonal and strong communication skills required to develop relationships with team members and stakeholders and deal with issues of a sensitive nature
Conflict management and negotiation skills
Hold a current First Aid and CPR certificate
Hold a current Class C Drivers Licence
Ability to obtain a Baseline Security Clearance from the Australian Government & Security Vetting Agency (must be an Australian citizen)
Proficiency in using current MS Office (i.e. Word, Excel, PowerPoint, Outlook), and communication technologies
Nice to have:
Certificate III or IV in Community Services – Disability Work or Aged Care
What we offer:
Salary Packaging Benefits, package up to $15,900 of your annual salary tax free
In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members
Discounts on Corporate Private Health Insurance Plans, whitegoods and appliances