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Dap support officer

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Endeavour Foundation

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Location:
Australia , Townsville

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Category:
-

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Through the Defence Assistance Program (DAP) our Support Officers support Endeavour employees who assist Defence personnel to focus on their core duties. Endeavour Foundation deliver the DAP program in partnership with Defence at ten sites nationally.

Job Responsibility:

  • Provide full supervision and on-the-job training to the Supported Personnel
  • Identify the tasks to be undertaken for each administrative support activity
  • Manage timeframes for delivery of services with Defence Personnel using the Services at the time an administrative support job is lodged
  • Schedule daily DAP Team workloads to ensure administrative support requirements are completed on time
  • In consultation with Defence Personnel, set quality control standards and ensure these standards are maintained
  • Facilitate the integration of the Supported Personnel into the Defence workplace
  • Notify the Defence Representative of any closures or reduced staffing due to absences of DAP Team members
  • Participate in on-the-job training and meetings and comply with Endeavour Foundation’s and Defence policies and procedures

Requirements:

  • Must be a 'people person' with good communication skills
  • Experience working with people with a disability preferably in an employment setting
  • Demonstrated experience in coaching individuals and delivering learning opportunities, preferably for those with disability
  • Skills and knowledge associated with working within a positive behaviour support framework
  • Interpersonal and strong communication skills required to develop relationships with team members and stakeholders and deal with issues of a sensitive nature
  • Conflict management and negotiation skills
  • Hold a current First Aid and CPR certificate
  • Hold a current Class C Drivers Licence
  • Ability to obtain a Baseline Security Clearance from the Australian Government & Security Vetting Agency (must be an Australian citizen)
  • Proficiency in using current MS Office (i.e. Word, Excel, PowerPoint, Outlook), and communication technologies

Nice to have:

Certificate III or IV in Community Services – Disability Work or Aged Care

What we offer:
  • Salary Packaging Benefits, package up to $15,900 of your annual salary tax free
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and their family members
  • Discounts on Corporate Private Health Insurance Plans, whitegoods and appliances
  • Paid Parental Leave and Salary Continuance
  • Free flu vaccinations

Additional Information:

Job Posted:
April 05, 2026

Expiration:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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