Jobs Remote jobs Sign In

Randstad · Customer Service

Danish customer service agent

Greece, Chania · Job Posted January 13, 2026

Job Link Share

Job Description

Are you a fluent Danish speaker with good knowledge of English? Are you interested in working from the beautiful island of Crete, Chania? This is a full-time job opportunity where we are accepting applications from candidates currently living anywhere in Greece or abroad and they would like to relocate & work from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece. You will have the chance to serve the Danish speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Job Responsibility

Acting as the first point of contact for all Danish speaking clients
Responding and recording customer inquiries raised through inbound calls
Maintaining solid customer relationships with Danish customers abroad by handling questions with speed and professionalism
Troubleshooting and resolving common technical problems
Delighting customers with your knowledge and expertise in order to exceed their expectations

Requirements

An excellent level of the Danish language
A good level of the English language
PC literacy
Client centric mindset
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal

Randstad - All Job Offers

Chania

Danish customer service agent

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst

Similar Jobs for

Danish customer service agent

8 matching positions

Inbound Sales & Customer Service Agent - Danish

We are looking for a Travel Agent to join our existing team for Centerparcs. Cen...

Location

United Kingdom , London

Salary

26700.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Danish speaker to fluent level
Excellent interpersonal skills
Able to add to a high performance team culture where agents “exhaust all opportunities” to achieve targets and brand loyalty for the client
A natural ability to drive sales
Professional and emotionally resilient.
To embrace the brand vision of the Centerparcs core values
Good attention to detail
Excellent multi tasker
Aims to surprise and delight on every customer interaction
Experience in a previous customer service or sales roles (E)

Job Responsibility

Job Responsibility

Handle incoming calls for both sales and service calls
Handle service requests in the applications system supplied by client
Generate sales through understanding customer needs and creating desire
Cancel, modify or confirm visits already sold
Upsell additional products, services and extended stays

What we offer

IIP Accredited Employer
BUPA Life Insurance Scheme
Perkbox
Eye test vouchers
Excellent onsite training and induction
Staff room with refreshments
Corporate discounts, including hairdressing, gym membership, restaurants and bars
Smart casual dress code and policy
Involvement with local charities and fundraising days/events
20 days holiday per annum plus an additional day per year of service up 5 days

Fulltime

Customer Sales and Service Agent - Danish

We are looking for a Travel Agent to join our existing team for Centerparcs. Cen...

Location

United Kingdom , London

Salary

27768.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Danish speaker to fluent level
Excellent interpersonal skills
Able to add to a high performance team culture where agents exhaust all opportunities to achieve targets and brand loyalty for the client
A natural ability to drive sales
Professional and emotionally resilient
To embrace the brand vision of the Centerparcs core values
Good attention to detail
Excellent multi tasker
Aims to surprise and delight on every customer interaction
Experience in a previous customer service or sales roles (E)

Job Responsibility

Job Responsibility

Handle incoming calls for both sales and service calls
Handle service requests in the applications system supplied by client
Generate sales through understanding customer needs and creating desire
Cancel, modify or confirm visits already sold
Upsell additional products, services and extended stays

What we offer

IIP Accredited Employer
BUPA Life Insurance Scheme
Perkbox
Eye test vouchers
Excellent onsite training and induction
Staff room with refreshments
Corporate discounts, including hairdressing, gym membership, restaurants and bars
Smart casual dress code and policy
Involvement with local charities and fundraising days/events
20 days holiday per annum plus an additional day per year of service up 5 days

Fulltime

Customer Sales and Service Agent - Danish

We are looking for a Travel Agent to join our existing team for Centerparcs. Cen...

Location

United Kingdom , London

Salary

27768.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Danish speaker to fluent level
Excellent interpersonal skills
Able to add to a high performance team culture
A natural ability to drive sales
Professional and emotionally resilient
To embrace the brand vision of Centerparcs core values
Good attention to detail
Excellent multi tasker
Aims to surprise and delight on every customer interaction
Experience in a previous customer service or sales roles (E)

Job Responsibility

Job Responsibility

Handle incoming calls for both sales and service calls
Handle service requests in the applications system supplied by client
Generate sales through understanding customer needs and creating desire
Cancel, modify or confirm visits already sold
Upsell additional products, services and extended stays

What we offer

IIP Accredited Employer
BUPA Life Insurance Scheme
Perkbox
Eye test vouchers
Excellent onsite training and induction
Staff room with refreshments
Corporate discounts, including hairdressing, gym membership, restaurants and bars
Smart casual dress code and policy
Involvement with local charities and fundraising days/events
20 days holiday per annum plus an additional day per year of service up 5 days

Fulltime

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...

Location

Salary

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)

Job Responsibility

Job Responsibility

Provide first-line support via phone, email, and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Fulltime

Facility Service Center Agent

Looking for new opportunities in your career? Wherever you're heading, let's go ...

Location

Poland , Warszawa

Salary

Expiration Date

Until further notice

Requirements

Fluent Danish language skills
Very good English and other foreign language is an advantage
Quick learner, ambitious and well organized/structured
University degree or equivalent working experience (technical university degree preferred)
Higher education in mechanic, electric or similar (technical university degree preferred)
Experience in technical support as advantage
Ability to understand customer demands and come up with solutions to their problems
High service orientation
Good teamwork skills

Job Responsibility

Job Responsibility

Technical support for assets and equipment located in CK store
Further troubleshooting and advice to the reported technical/functional issues transferred from 1st line support
Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA)
Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions
Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
Costs approvals and contacts with Finance Teams and Vendors to solved payments related problems

What we offer

Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office

Fulltime

Danish Speaking Travel Agent

Are you a native Danish speaker? Would you like to fire-up your career by workin...

Location

Greece , Athens

Salary

Expiration Date

December 30, 2026

Requirements

Previous working experience would be considered a plus
Team spirit & flexibility in working in a fast-paced environment
Excellent verbal & written communication skills
Client-centric mindset
A native level in Danish
Advanced knowledge of the English language
PC literacy

Job Responsibility

Job Responsibility

Manage incoming requests & ensure an utmost customer satisfaction
Resolve customer enquiries regarding flight cancellations, rebookings
Provide accurate, valid & complete information by using the right methods/tools
Build sustainable relationships of trust through open & interactive communication
Promote additional flight addon products to customers

Danish Back Office Agent

We are seeking a highly motivated and detail-oriented Danish Back Office Agent t...

Location

Greece , Athens

Salary

Expiration Date

December 30, 2026

Requirements

Experience in online customer service
Advanced communication skills
Availability to work in shifts, including weekends and holidays (excluding night shifts)
Strong analytical and prioritization skills
Active listening skills
Proficiency in PC skills and MS Office, G-Suite
Fluency in Danish & advanced English skills

Job Responsibility

Job Responsibility

Collaborate with internal and external stakeholders to ensure excellent customer support
Participate in the Scrum process and monitor operational queues
Perform CSAT analysis, focusing primarily on promoters and passives, with occasional attention to detractors
Identify and highlight opportunities for process improvement
Conduct daily calls for alignment and improvement initiatives

Fulltime

Online Security Sales Agent

Atlean World is an HR SaaS Consultancy focused on promoting multicultural enviro...

Location

Portugal , Lisbon

Salary

Expiration Date

Until further notice

Requirements

Fluent in Danish, with solid English communication skills
Tech-curious and eager to stay on top of the latest innovations
Customer-oriented, with prior experience as a strong advantage
Excellent communicator, both written and verbal
Empathetic by nature, with a genuine passion for helping others

Job Responsibility

Job Responsibility

Managing and expanding an existing portfolio of customers
Accurately forecasting sales opportunities based on realistic expectations
Building strong relationships through outbound calls and video meetings
Consistently meeting or exceeding growth and activity-based KPIs
Maintaining up-to-date and accurate records in the CRM system
Preparing quotes and processing customer orders
Collaborating across departments to support customer and partner success

What we offer

Work-life balance with a fixed schedule: Monday to Friday, 9:00 – 18:00
A vibrant lifestyle in joyful Lisbon
Career growth with a 12-month renewable contract
Great opportunity to grow quickly within the company
Portuguese extra delights: meal vouchers and two additional salaries per year
Guardians of wellness: private health insurance after 6 months
Flight to the Future: Flight expenses covered
First-Class Arrival: Airport pick-up and settling-in assistance
Nest in Comfort: Accommodation provided in shared apartments
Language Safari: Complimentary Portuguese language lessons

Fulltime