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Come and work with us. Do you want to be part of a team whose motto is Play Has No Limits? Our client is a world market leader gaming brand of home video game consoles and production company. Your future project: join our Swedish Customer Advisor team.
Job Responsibility:
Respond efficiently and effectively to all customers’ enquiries within given timescales
Develop and maintain a full technical knowledge of the client’s products and services
Deal with all correspondence as requested/required
Accurately log all calls and in line with procedures
Responsibly maintain and update all job-related administrative forms
Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
Requirements:
Native or proficient level of Danish (C2)
Intermediate level of English (B1)
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
Must hold EU citizenship or valid work permit for Cyprus
Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)
What we offer:
Company-provided housing in Larnaca and round-trip flight covered
Competitive fixed monthly salary plus an attractive, uncapped commission system
Paid professional training
Office hours only, no weekends
Employee discounts
Health and accident insurance covering both work and leisure time
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events