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Danish Customer Advisor

Hungary, Budapest · Job Posted February 16, 2026
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Job Description

Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Danish Customer Support team. Our client is a top brand in audiology and assistive hearing products.

Job Responsibility

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

Requirements

  • Native or Proficient level of Danish
  • Proficient level of English
  • Previous experience in Customer Service preferred
  • Impeccable communication skills
  • A calm, cool and level-headed attitude in every situation
  • Excellent self-organizing skills
  • A proactive approach and willingness to work on own initiative
  • Ability to work under pressure, in order to achieve deadlines and KPI’s
  • Ability to adapt to a continuously changing environment and procedures
  • Knowledge of Microsoft Office Pack (Word, Excel)
  • Must hold EU citizenship or valid work permit
  • Be a local candidate or willing to relocate to Budapest, Hungary

What we offer

  • Stable company background
  • Health and Well-being: Company doctor contract with a private health consultant, support for glasses
  • Engaging programs: Monthly Fun Days, themed days, online games, challenges, darts and table soccer, free coffee, tea and soft drinks, Referral program, charity events
  • Career program: Internal career opportunities, talent program, Paid professional training
  • Compensation and benefits: Cafeteria (SZÉP card), team specific bonuses, jubilee bonus, free bank account, discount in DIY store and in a Hotel chain
  • Extra holidays, full-paid father’s leave
  • Multilingual environment
  • Relocation package: help with relocation (travel) and work related documents (health insurance, tax)

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