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Damp & Mould Performance & Improvement Officer West London | Office Based | Contract. We are currently recruiting a Damp & Mould Performance & Improvement Officer to join a local authority housing service in West London. This role will support the delivery and continuous improvement of damp and mould works, working closely with the Operations Manager to ensure lessons learned are embedded into daily practice and service KPIs are met.
Job Responsibility:
Supporting continuous improvement in damp and mould service delivery
Monitoring performance and contributing to KPI and contractual reporting
Managing and tracking written and electronic correspondence across the service
Providing administrative and operational support to the damp and mould team
Representing the Council at resident engagement and scrutiny meetings
Working collaboratively with internal teams and external contractors to resolve repair issues
Requirements:
Experience within housing, repairs, or a local authority environment
Strong administrative and organisational skills
Confident communicating with residents and stakeholders
Performance-focused with a collaborative “One Team” approach