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Damp & Mould Operative

United Kingdom, Stratford 38000.00 GBP / Year · Job Posted April 20, 2026
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Job Description

This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. We’re looking for a skilled and conscientious Damp & Mould Operative to join our NHG contract team. You’ll play a key role in improving residents’ living conditions by identifying, treating, and preventing damp, mould and condensation issues within occupied properties. This is a hands-on role requiring practical repair skills, a good eye for detail, and a strong commitment to resident care and health & safety.

Job Responsibility

  • Carry out damp and mould inspections in occupied residential properties
  • Diagnose and treat issues caused by damp, condensation or mould
  • Apply anti-mould treatments and undertake minor repairs, including: Patch plastering and redecoration, Painting and sealing affected areas, Minor joinery or repair works where required
  • Record inspection findings and completed works using the Axis mobile app
  • Collaborate with supervisors, planners and admin teams to ensure smooth delivery and accurate reporting
  • Communicate professionally with residents, providing clear information and reassurance
  • Ensure compliance with all Health & Safety regulations and site procedures
  • Support Axis’s commitment to sustainability and quality workmanship
  • Work across occupied residential properties and be available to participate in out-of-hours support or emergency callout rota when required

Requirements

  • Experience in damp and mould remediation, property maintenance or general building repair
  • Skills in painting, plastering or redecoration essential
  • Strong understanding of moisture, ventilation and condensation causes
  • Full UK driving licence and well-maintained tool kit
  • Good communication and customer service skills
  • Awareness of Health & Safety procedures and PPE use

What we offer

  • Salary up to £38,000 depending upon experience
  • Company van and fuel card for work purposes
  • 23 days’ annual leave + bank holidays
  • Up to £2,000 colleague referral fee
  • Long-service awards at key milestones
  • Perkbox – discounts on coffee, cinema, travel and wellbeing
  • 1 paid volunteer day each year
  • Ongoing training, support and progression, Axis promotes from within

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