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D365 Finance Consultant - Managed Services

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HSO

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Location:
Netherlands , Amsterdam

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

You will provide day‑to‑day finance operations support and managed‑services delivery for clients running Dynamics 365 Finance. You will resolve incidents, deliver small enhancements, support monthly/period-end activities, and work with the client and HSO teams to prioritize the managed‑services backlog within agreed SLAs.

Job Responsibility:

  • Act as a primary finance subject matter expert for assigned managed‑service clients
  • Triage and resolve incidents and service requests from the ticket queue within agreed SLA targets
  • Support month‑end and year‑end close activities, reconciliations, and financial reporting issues
  • Implement small configuration changes, parameter updates, and lightweight extensions in D365 (F&O) per change control
  • Execute assigned releases/patches, participate in testing and deployment activities for managed‑service changes
  • Maintain runbooks, knowledge base articles, and post‑incident reports
  • Investigate recurring issues and propose permanent fixes or process changes
  • raise CI work items for larger improvements
  • Work with Service Delivery Manager and client stakeholders to prioritize backlog and maintain governance (weekly/biweekly cadence)
  • Monitor system health (jobs, integrations), support interfaces and data loads, and liaise with infrastructure/Integration teams on outages
  • Provide timely status reporting and handover notes for escalations

Requirements:

  • Degree in Finance, Accounting, or equivalent experience
  • 6+ years’ experience supporting Dynamics 365 Finance (D365 F&O) system
  • Previous experience on D365 Finance implementations is a must have
  • Strong understanding of core finance processes: GL, AP, AR, Fixed Assets, cash & bank, period‑end close
  • Good troubleshooting skills and experience with ticketing systems (ServiceNow, JIRA, etc.)
  • Finance experience in a corporate accounting/finance function is a strong plus
  • Experience with Power BI or financial reporting tools is a plus
  • You are ambitious and eager to learn
  • Excellent communication skills: you are able to explain technical issues to finance users and escalate clearly to technical teams
  • You are fluent in English, both spoken and written
  • any other additional language is a plus
  • Proactive and customer-oriented mindset
  • Comfortable working independently and taking ownership

Nice to have:

  • Finance experience in a corporate accounting/finance function is a strong plus
  • Experience with Power BI or financial reporting tools is a plus
  • Any other additional language is a plus
What we offer:
  • Development and growth
  • Fun and success
  • International project exposure
  • Freedom and responsibility

Additional Information:

Job Posted:
March 19, 2026

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