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As a D365 F&SCM Solution Architect at HSO, you will design and deliver scalable Microsoft Dynamics 365 solutions that help clients transform their business operations. You will work closely with customers to understand their requirements, shape solution architecture, and ensure D365 F&SCM solutions align with business objectives, integration needs and wider technology landscapes. This will include working across D365 F&SCM, Power Platform, data, integrations and emerging Microsoft technologies, including Copilot and AI-enabled capabilities. You will play a key role across the full project lifecycle, from pre-sales and solution shaping through to delivery, governance and post go-live support. You will also contribute to business development activity, provide architectural leadership, and mentor consultants and architects across the team.
Job Responsibility
Define and communicate solution roadmaps that align with customer business objectives
Design D365 F&SCM architectures that balance scalability, performance, security, usability and cost
Lead solution design across D365 F&SCM, Power Platform, data, integrations and wider Microsoft technologies
Provide thought leadership on emerging Microsoft capabilities, including Copilot, AI-assisted processes and intelligent automation
Coordinate multiple project teams to successfully design, build, implement and integrate D365 F&SCM solutions
Ensure solutions follow architectural principles, governance standards and delivery best practice
Own a functional domain, such as Supply Chain Management, within the local region, staying current with Microsoft and market developments
Collaborate with cross-functional teams to ensure high-quality project delivery
Support the development of reusable assets, accelerators and delivery approaches that improve consistency, quality and efficiency
Champion continuous improvement in HSO project methodologies, delivery processes and solution governance
Share expertise through coaching, training and knowledge-sharing initiatives
Collaborate effectively with cross-functional teams and help foster a positive, high-performing team culture
Coach and mentor consultants and architects, helping them develop their solution capability and consulting skills
Support the development of team capability in AI-assisted delivery, including the practical use of Microsoft Copilot and automation tools
Guide and support diverse teams to achieve goals and deliver successful outcomes for HSO and our customers
Nurture career development through regular, targeted coaching and feedback
Build strong relationships with customer decision-makers, influencers and key users
Support business development activity through solution presentations, workshops and technical input into proposals
Identify opportunities to deliver additional value through D365, Power Platform, data, integration and AI-enabled solutions
Support HSO's growth by identifying cross-sell and upsell opportunities
Contribute to project estimates, technical scoping and solution planning activity
Requirements
Proven experience leading large enterprise D365 F&SCM implementations in a senior solution architecture role
Experience delivering multiple successful end-to-end D365 F&SCM implementations, from pre-sales through to post go-live
Strong leadership skills with the ability to guide functional consultants, solution architects and project teams
Experience in software implementation within industries such as Retail, Rental, Manufacturing, Professional Services, Financial Services, Government, Non-Profit or Energy
Strong adherence to architectural processes and principles for solution design and governance
Expert knowledge of industry-standard methodologies, tools and best practice
Proficient in Azure DevOps for project delivery
Familiarity with both waterfall and agile delivery approaches
Practical application of the Success by Design framework
Strong understanding of cross-functional business processes and the ability to design solutions aligned to core business objectives
Comprehensive knowledge of Microsoft technologies and the ability to deliver integrated solutions
Ability to operate, influence and engage at senior stakeholder and board level
Excellent presentation, demonstration and communication skills
Exposure to AI-enabled solutions, such as Microsoft Copilot, intelligent automation or AI-assisted business processes, would be advantageous
Nice to have
MB-700 certification
Experience in pre-sales engagement through to project mobilisation and delivery
Experience developing reusable solution assets, accelerators or delivery frameworks
What we offer
Opportunities for career progression within a global organisation
Exposure to senior leadership and strategic decision-making