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D&T Senior Program Manager - Networks

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Aramex

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IT - Administration

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Job Description:

The Snr. Programme Manager is responsible for managing and overseeing complex IT projects from inception to completion, ensuring they are delivered on time, within budget, and to the specified quality standards. This role involves strategic planning, resource allocation, risk management, and leading IT project teams to achieve project goals. The Snr. Programme Manager maintains strong communication with stakeholders, manages project budgets, and ensures compliance with relevant regulations and quality standards. They monitor project performance, implement continuous improvement practices, and document all project activities. Ultimately, the Snr. Programme Manager ensures the successful delivery of IT projects, driving technological advancements and supporting the organization’s strategic objectives.

Job Responsibility:

  • Manage and oversee complex IT projects from inception to completion
  • Ensure projects are delivered on time, within budget, and to the specified quality standards
  • Strategic planning, resource allocation, risk management
  • Lead IT project teams to achieve project goals
  • Maintain strong communication with stakeholders
  • Manage project budgets
  • Ensure compliance with relevant regulations and quality standards
  • Monitor project performance
  • Implement continuous improvement practices
  • Document all project activities
  • Offer strategic direction to ensure projects align with the organization's IT or Technology strategy
  • Oversee the technical and operational aspects of project delivery
  • Manage project budgets effectively
  • Lead and motivate project teams
  • Act as the central point of coordination and reporting for all projects within the IT or Technology portfolio
  • Develop and enhance internal capabilities
  • Develop risk management strategies
  • Ensure transparency and visibility of project performance
  • Govern the portfolio of initiatives
  • Maintain strong communication channels with stakeholders
  • Manage change effectively within projects
  • Ensure adequate involvement of project stakeholders
  • Conduct post-project reviews and ensure realization of project benefits
  • Develop a communication strategy
  • Implement quality assurance processes and metrics
  • Foster a culture of drive and achievement
  • Cultivate an inclusive environment within the Technology delivery team
  • Lead with purpose and values
  • Promote continuous improvement and advocate for modern project delivery practices
  • Instill a project management culture within the Digital and Technology team
  • Continuously identify opportunities for process improvement
  • Provide clarity to portfolio stakeholders on Technology strategic deliverables
  • Take a pragmatic approach to decision-making
  • Coordinate the integration of traditional on-premises networks with evolving cloud-native designs
  • Manage external vendor performance and SLAs across telecom providers globally
  • Drive adoption of best practices in network infrastructure-as-code, automation, and service observability
  • Develop, own, and implement cost-effective strategies to manage project budgets
  • Provide accurate and timely financial reporting on project expenditures

Requirements:

  • A university degree in Management Information Systems, computer Science or related field is essential
  • Minimum 12–15 years of experience in IT
  • At least 9–11 years in leading complex, multinational network and infrastructure projects
  • Experience in: Global SD-WAN rollouts and ISP consolidation
  • Network segmentation and security zone implementations
  • On-prem to cloud network transformation across hybrid environments (Azure, AWS, OCI)
  • Strong understanding of network governance, performance management (NPM/APM), cloud connectivity models (VPN/Direct Connect/ExpressRoute), and high availability designs
  • Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications
  • Excellent leadership, communication, and analytical skills
  • Excellent Knowledge of performance evaluation techniques and key metrics
  • Ability to work collaboratively with cross-functional teams
  • Proficiency in project management tools and software
  • Experience with IT performance management frameworks (e.g., ITIL, COBIT)
  • Certification in project management (e.g., PMP, PRINCE2)
  • Strong persuasion and negotiation skills, including conflict resolution skills

Additional Information:

Job Posted:
December 19, 2025

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